內容簡介
eesel AI 是一款專為 WooCommerce 商店設計的 AI 聊天機器人及客戶支援代理，能夠即時回答顧客的問題，並查詢訂單狀態。安裝簡便，無需 API 金鑰或程式碼，幫助商家提升顧客服務效率。
【主要功能】
• 提供即時聊天支援
• 查詢 WooCommerce 訂單狀態
• 自訂聊天泡泡外觀
• 簡單快速的設定流程
• 需要商家批准的退款及狀態變更
外掛標籤
開發者團隊
② 後台搜尋「eesel AI – AI Chatbot & Customer Support Agent for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
eesel AI puts an AI chatbot and customer support agent on your WooCommerce store. It answers shoppers’ questions in a chat bubble on your storefront, using your own knowledge, and once you connect your store it can look up their orders too.
Setup takes a few minutes and needs no API keys and no code. Install the plugin, click Connect eesel, sign in and pick your agent.
What the AI chatbot does
Answers shoppers on your storefront. The eesel chat bubble appears on your store and answers from the knowledge you’ve given your agent in eesel.
Looks up orders. Connect your store and the AI customer support agent can answer “where’s my order?” questions from your WooCommerce orders.
Keeps you in control. Refunds and order status changes are held for your approval before they run.
Looks like your brand. The bubble’s name, welcome message, colour and suggested questions are all set in your eesel dashboard.
How it works
Connect eesel. Open the eesel AI menu in WordPress, click Connect eesel, sign in and pick an agent.
Connect your store. Click Connect your store. WooCommerce shows its own approval screen. When you approve, WooCommerce sends the access straight to eesel, so you never copy API keys and the plugin never sees them.
Go live. The chat bubble is on by default. You can turn it off any time under Storefront chat bubble in the plugin’s settings.
Requirements
An eesel account (sign up at eesel.ai).
WooCommerce 7.0 or later.
To connect your store: pretty permalinks (Settings → Permalinks) and HTTPS. The settings page tells you if either is missing.
External services
This plugin connects your site to eesel AI, a third-party service. It doesn’t work without an eesel account.
eesel API (oracle.eesel.app). When you click Connect eesel, the plugin registers your site with eesel and receives a workspace token and your chosen agent’s chat bubble ID. It sends your site’s URL and a random secret that proves the site is yours. It also checks your agent’s public name to show on the settings page.
eesel sign-in (dashboard.eesel.ai). Your browser is sent here to sign in and pick an agent.
WooCommerce store access. When you click Connect your store and approve on WooCommerce’s screen, WooCommerce sends store API keys directly to eesel, so the agent can look up orders. The plugin never handles the keys.
Chat bubble (cdn.eesel.ai). On your storefront, the plugin loads eesel’s chat widget from cdn.eesel.ai. Shoppers’ chat messages are sent to eesel to be answered.
eesel’s terms of service and privacy policy.
