內容簡介
Support Ticket 可以讓您在 WordPress 網站上輕易建立自己的服務單系統。使用者可以提交服務單，服務單代理人可以回覆、更改服務單狀態、輸入私人備註。透過簡碼，您可以在前端顯示建立服務單的表單。未登入的訪客將會被註冊，或如果提交的電子郵件地址已存在於資料庫中，就會被要求登入。
管理員可以更改服務單代理人並設定外掛程式。您可以定義 HTML 電子郵件範本，用於與您的客戶進行通訊。您也可以自己定義文字欄位和下拉式選單，擴充服務單表單。
此外掛程式內建許多篩選器和動作鉤子，讓您的開發者可以擴充外掛程式的功能，使其完全符合您的需求。
如需更多資訊，請造訪 WP Support Ticket。
外掛標籤
開發者團隊
原文外掛簡介
Support Ticket enables you to easily create your own ticket system on your WordPress page. Users can submit tickets, ticket agents can answer tickets, change the ticket status, enter private notes. With a shortcode, you can display the create ticket form on the frontend. Visitors who are not logged in will be registered, or – if the submitted email address exists in the database – asked to login.
Administrators can change the ticket agents and configure the plugin. You can define an HTML email template, which will be used for the correspondence with your clients. You can extend the ticket form with textfields and selectboxes of your own.
The plugin comes with dozens of filter and action hooks which enable your developer to extend the plugins functionality, so they fit exactly your needs.
For more information please visit WP Support Ticket.
