內容簡介
Resolai 是一款 AI 客戶支援外掛，能在您的網站上添加聊天小工具，透過 AI 代理即時回答訪客問題。只需簡單設定，Resolai 即可在約兩分鐘內開始提供支援，並在無法解答時收集訪客資訊，發送摘要給您的團隊。
【主要功能】
• 聊天小工具可自訂品牌顏色與圖示
• AI 代理能搜尋網站內容提供答案
• 訪客可查看過去對話紀錄
• 自動收集無法解答的問題並通知團隊
• 支援多種 AI 模型選擇
• 會話紀錄可在控制台中輕鬆管理
外掛標籤
開發者團隊
② 後台搜尋「Resolai – AI Customer Support」→ 直接安裝（推薦）
原文外掛簡介
Resolai adds a chat widget to your website with an AI agent that answers your visitors for you. Tell it about your business, give it a name and a few instructions, and it starts helping visitors in about two minutes.
When a question is too much for the agent, it collects the visitor’s details and emails your team with a summary of the chat. Your visitors always get an answer, and your team only sees the conversations that need a person.
How it works
The agent uses skills to handle common requests. A skill is a short set of instructions, like how to troubleshoot a common issue, how to answer pricing questions or when to email your team. Skills load only when a visitor needs them, which keeps answers focused and AI costs low.
Start with the built in skills, pick from ready made templates or write your own in plain language.
Features
Chat widget
Matches your brand color, with your own avatar or a preset icon
Welcome message, greeting bubble and quick question buttons
Visitors can read their past conversations
Visitors can rate each chat
Optional consent step that links to your privacy policy
AI agent
Searches your own pages, posts and other content to find answers
Reads web pages and PDFs that visitors share in the chat
Hands off to your team by email when it can’t help
Choose from leading models by OpenAI, Anthropic, Google, DeepSeek and Meta
Test chat in your dashboard before you go live
Dashboard and conversations
Conversations, ratings, usage and AI cost at a glance
Search and filter conversations by status
Every conversation gets a title, its language and an AI summary
Full transcripts that show which skills and tools the agent used
Privacy
Conversations are stored in your own WordPress database
Delete conversations one by one, in bulk or automatically after a set time
No credit link on your site unless you turn it on
You need an OpenRouter API key
Resolai uses OpenRouter to get its AI replies. You add your own API key during setup and pay OpenRouter directly for what you use. There is no markup and no subscription to Resolai. Most conversations cost a fraction of a cent.
Premium
Premium is a separate, optional plugin sold on wpreplai.com. It adds custom and translatable widget text, more skill templates and an email step before the chat starts. Resolai works fully without it.
Resolai is made by the team at wpreplai.com.
Other Products
Also check out our other WordPress products.
BerqWP – All-in-One WordPress performance plugin.
ElizaWP – SEO MCP for AI agents that researches, writes and publishes for WordPress.
CanvoWP – Completely free Agent-first website builder plugin. No blocks, no bloat.
Berq Markdown – Automatically generate markdown version of web pages for AI agents.
Berq Used CSS – Remove unused CSS automatically.
Camouflage Security – Static WordPress Firewall and PHP Isolation.
Barlapse – Fix admin bar overflow issue in WordPress admin panel.
Seenli BLocks – Conditional display blocks for logged in users & user roles.
External services
Resolai connects to the services below. Nothing is sent until you add an OpenRouter API key.
OpenRouter
OpenRouter provides the AI models that write the agent’s replies.
When a visitor sends a message, the conversation so far, your agent’s instructions, your business details and any skills the agent loads are sent to OpenRouter to get a reply.
After a conversation starts, it is sent once more to write its title, detect its language and write a summary for your dashboard.
When you add your API key, it is checked with OpenRouter.
The dashboard asks OpenRouter how much credit is left on your key.
OpenRouter terms of service and privacy policy.
Web pages and PDFs
When a visitor shares a link, or a skill points to a page, the agent can open that web page or PDF to answer. The request goes straight to that address. Only the address is requested, no visitor data is sent with it.
