內容簡介
這個外掛為 WordPress 添加了完整的工單系統功能。這允許使用者提交工單以回報問題或獲得任何他們需要的支援。這個外掛非常輕量級，幾乎不會影響網站速度。
這個外掛使用了兩個簡碼：
[my_tickets] -> 列出所有工單
[new_ticket] -> 開啟新工單
安裝後，這個外掛會自動設置所有網站所需的功能，包括為工單列表和新工單創建頁面。同時，它還會為表單提供現成的樣式。
因此，憑藉這個功能，您可以輕鬆啟動支援系統，只需啟用外掛即可。
注意：預設情況下，範圍不會被創建。您需要從「工單」 > 「範圍菜單」中創建一個。
外掛標籤
開發者團隊
原文外掛簡介
This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever they want. This plugin is so light that it will give a negligible weight for the site.
The plugin works based on two shortcodes:
[my_tickets] -> For listing all tickets
[new_ticket] -> For opening new ticket
This plugin, after the installation does every setup, including creating of two pages for my tickets and new tickets in the site. Along with this, you will be presented with ready-made styling for the form.
So, with this feature, you can easily startup a support system, just by activating the plugin.
Note: By default the scope isn’t created. You need to create one from Tickets > Scope Menu
