內容簡介
除了新聞網站外，幾乎所有的網站都需要支援系統，您同意嗎？
原因在於建立網站的目的是擴展與使用者的關係、提供產品，自然也包括未來的支援。
因此，我們都同意使用支援外掛是每個網站的必要需求，連您也一樣，親愛的朋友。
好了！現在浮現了一個問題，這個好的支援外掛應該具備哪些功能呢？
WordPress & WooCommerce 支援外掛展示 / 使用者名稱和密碼：demo
為了回答這個問題，我們將告訴您我們支援和票務外掛的功能，自己看看是否足夠。
可以定義無限的部門
如果您的網站需要多種部門（例如銷售、支援、管理等等），您無需擔心，我們的 WordPress 支援外掛已準備好滿足您的需求。
可以定義無限的代表。
如果您需要添加多個代表到您的團隊中，我們將繼續支援您。
與 WooCommerce 和 Easy Digital Downloads 完全相容
如果您希望使用者在提交票務時選擇他們所購買的產品，或者只有購買的客戶才能提交票務...... 我們還是在這裡支援您！
預先準備答案
許多使用者的問題都是重複的，因此答案會是相同的。解決方法是建立預先準備的答案，這樣您就可以一鍵回答此類票務，不需要浪費太多打字時間。
搜尋票務
每當您需要根據 ID 或主題創建一張票，您可以輕鬆地進行搜索！
所有部分均為 AJAX，因此更美觀。
我們已開發所有部分的 AJAX，從提交票務、搜索票務等方面，結果是為您帶來效率和美感。
網站上浮動的支援圖標
您可以在外掛設置中選擇自定義圖標，在網頁的角落漂浮，提醒您的使用者您有支援系統，關心他們！
一些功能列表
無限票務
無限代理
無限使用者
無限產品
無限部門
無限預先答案
代理可以代表使用者創建票務
代理可以僅查看自己的票務或所有票務
代理可以通過電子郵件接收有關票務事件的電子郵件通知，如新票務、回覆票務等
使用者可以通過電子郵件接收有關票務事件的電子郵件通知，如新票務、回覆票務等。
以及......
外掛標籤
開發者團隊
原文外掛簡介
Aside from news websites, almost all websites of the world require a support system, do you agree?
The reason is the purpose behind establishing a website is expanding relations with users, offering products, and naturally, supporting them in the future.
So we have agreed that using a support plugin is a need for every website, even yours, dear friend .
Well! The question that arises now is what features should a good support plugin have?
wordpress & woocommerce support plugin Demo / user&pass: demo
To respond this question, I will tell you about our support and ticket plugins’ features; see for yourself if the features are sufficient!
The ability to define infinite departments
If your website needs various sections (such as sales, support, management, etc.) you need not worry at all; our WordPress support plugin is ready to meet your requirements.
The ability to define infinite representatives.
We will still be by your side if you need to add various representatives to your team.
Complete accordance with WooCommerce and Easy Digital Downloads
If you want the user to select the product they have bought when sending a ticket, or only buying customers to be able to send tickets… we are still here for you!
Prepared answers
Many of users’ questions are repetitive, so the answers will be the same. The solution is to build a prepared answer so that you can answer such tickets in one click and not waste too much time typing
Searching the tickets
Whenever you need to create a ticket based on ID or a subject, perform a search in a jiffy!
All sections being AJAX and therefore doubly beautiful.
We have developed AJAX in all sections resulting in better appearance of sending tickets, searching tickets, etc. which means efficiency alongside beauty for your sake.
Floating support icon on the website
You could select a custom icon in the plugin settings to float in the corner of the web page and remind your users that you have a support system and care about them!
List of some features
Unlimited Tickets
Unlimited Agents
Unlimited Users
Unlimited Products
Unlimited Departments
Unlimited Pre answer
Agents can create tickets on behalf of users
Agents can view only their tickets or all tickets
Agents can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc.
Users can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc.
And …
