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② 後台搜尋「Ask I Viki CRM for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Ask I Viki CRM for WooCommerce transforms customer communication into a complete messaging and CRM experience powered by the Meta WhatsApp Cloud API.
Manage customer conversations, monitor order activity, send WhatsApp notifications, organize customer profiles, and provide faster support directly from your WordPress dashboard.
Key Features
WhatsApp CRM Inbox
Centralized WhatsApp inbox
Real-time conversation management
Customer search and lookup
Conversation history tracking
Customer Management
Customer profile view
WooCommerce order history
Internal notes
Customer tags
VIP customer management
Priority levels
Pinned conversations
Support Productivity
Quick replies and saved responses
Unread message tracking
Attention queue management
Live conversation indicators
Customer activity overview
WooCommerce Integration
Processing order notifications
Completed order notifications
Cancelled order notifications
Admin order alerts
Customer-specific communication
Meta WhatsApp Cloud API
Official Meta Cloud API integration
Secure webhook verification
Message delivery tracking
WhatsApp business messaging support
Use Cases
WooCommerce customer support
WhatsApp-based customer service
Order status communication
Customer relationship management
Sales and support teams
External Services
This plugin connects to the Meta WhatsApp Cloud API to send and receive WhatsApp messages.
What the service is used for:
Sending WooCommerce order notifications
Sending customer support messages
Receiving incoming WhatsApp messages
What data is sent:
Customer phone number
Message content
Order information included in notifications
When data is sent:
When an order notification is triggered
When an administrator sends a message
When Meta sends webhook events
Service Provider:
Meta Platforms, Inc.
Terms of Service:
https://www.facebook.com/legal/terms
Privacy Policy:
https://www.facebook.com/privacy/policy/
