內容簡介
Watso 是一款高效能的 WhatsApp 聊天按鈕外掛，旨在提升轉換率、改善客戶滿意度並增加銷售。它具備輕量化設計，無需重型外部庫或龐大資料庫，確保網站速度不受影響。
【主要功能】
• 簡潔設計，無縫整合於任何佈景主題
• 無需編碼，簡單直觀的設置
• 完全免費，無付費版本或隱藏費用
• 符合 GDPR 與 SEO 標準
• 與主要快取外掛完美相容
外掛標籤
開發者團隊
② 後台搜尋「Watso – Basic Help Chat Button」→ 直接安裝（推薦）
原文外掛簡介
Watso is a premium-grade, ultra-lightweight WhatsApp chat button plugin designed to maximize your conversions, improve customer satisfaction, and skyrocket your sales. Built on modern performance-first guidelines, Watso loads with absolute zero speed impact (no heavy external libraries, no bloated databases).
With Watso, you don’t just add a communication channel; you deploy a conversion-focused sales and support system that understands your customers and your store context.
🌟 Why Choose Watso?
✔️ Clean design & seamless integration – Matches any theme perfectly.
✔️ No coding required – Simple and intuitive setup.
✔️ 100% free – No premium versions or hidden fees.
✔️ GDPR & SEO friendly – Follows all modern standards and best practices.
✔️ Cache-compatible – Works perfectly with all major caching plugins.
🎥 Video Tutorial
🤖 1. AI WhatsApp Copywriter & Smart Insights (WordPress Native AI)
Leverage native WordPress AI capabilities (WordPress 7.1+ / WordPress\AiClient) to increase customer engagement and conversion rates:
* ✨ 1-Click AI Copywriter: Effortlessly generate high-converting WhatsApp greeting messages, sales prompts, and call-to-action button titles directly in your settings panel.
* 🎭 Tone Customization: Generate tailored copy in Friendly, Sales / Converting, or Formal / Professional styles with a single click.
* 🛍️ WooCommerce Smart Message Generation: Automatically create engaging templates for product inquiries, cart abandonment recovery, and order confirmation tracking with smart tag preservation ([product_name], [product_url], [product_price], [order_id]).
* 📊 Smart Business Insights: Actionable recommendations calculated directly from your analytics trends (mobile vs. desktop optimizations, peak hour staffing advice, and page-level conversion tips).
* 🏖️ Smart Away & Holiday Notice Assistant: Generate polite out-of-office response templates for holidays and off-hours.
* 🛡️ Privacy-First & GDPR Compliant: Operates securely through WordPress core infrastructure. Zero customer personal data (PII) is ever collected, stored, or sent to AI models.
🛒 2. WooCommerce Integration (Your 24/7 Sales Assistant)
Watso understands your store. Instead of generic buttons, it provides context-aware widgets that guide users through the buying funnel and recover lost sales:
* 🛍️ Contextual Product Assistant: The button dynamically generates pre-filled messages containing the product name, URL, SKU, and price. When a customer clicks on a product page, you know exactly what they are looking at. No more time-wasting questions!
* 📉 Checkout & Cart Abandonment Saver: Reduce cart abandonment rates by up to 30%. Place a dedicated, high-visibility WhatsApp support button directly on the Cart and Checkout pages to assist hesitant buyers right before payment.
* 📦 Instant Order Status Tracker: Boost trust by allowing customers to ask about their orders directly from the “Thank You” (Order Received) page with a single click. The order ID and total are automatically attached.
* 🏷️ Dynamic Smart Tags: Use [product_name], [product_url], [product_price], and [order_id] to create personalized, high-converting message templates.
* 🧠 Context-Aware Widget: Even your main floating button is smart! It automatically changes its pre-filled message based on whether the user is viewing a product or their cart.
📊 2. Built-in SVG Analytics Dashboard (Data-Driven Growth)
Stop guessing. Measure your customer support performance directly from your WordPress dashboard:
* 🔌 Zero-Dependency Light Infrastructure: Tracks button clicks without loading any external tracking libraries or slowing down your page load speed.
* 📈 Interactive SVG Trend Chart: Visualize your click trends over the last 30 days or all-time history.
* 📅 Instant AJAX Date Range Filtering: Switch seamlessly between Last 30 Days, This Month, Last Month, Last 7 Days, Today, and All Time without page reloads.
* 📊 Smart Period Comparisons: Compare current performance against previous periods with instant growth badges.
* 🏆 Agent Performance Tracking: See which numbers or team members are getting the most interactions.
* 🎯 Top Converting Pages: Identify which pages or products generate the most support inquiries.
* 🕒 Peak Hours & Device Breakdown: Learn when your customers are most active (mobile vs. desktop) to optimize your support team’s shift schedule.
⚙️ 3. General Settings (Seamless Core Configuration)
Set up your chat button in under 2 minutes:
* 📍 Flexible Position Controls: Position the button in 4 different screen locations (Bottom-Right, Bottom-Left, Middle-Right, Middle-Left) to fit your theme layout.
* 📱 Mobile-Specific Toggle: Choose whether to show or hide the button on mobile devices depending on your user experience goals.
* 💬 Custom Menu Header Text: Write engaging titles for the dropdown selection menu to welcome your visitors.
🎨 4. Appearance & Branding (Match Your Brand Identity)
Fully customize the look and feel to make it a natural part of your website:
* 🖼️ Custom Icon Uploader: Replace the default WhatsApp icon with your company logo or custom avatar.
* 🎨 Harmonious Color Customizer: Change the button background color, short description color, status text color, and department colors to match your brand style.
* 📐 Corner Radius Control: Make your button look modern and sleek (fully rounded) or classic and corporate (square corners) using a range of 0px to 30px.
👥 5. Multi-Agent & Department Manager (Structure Your Support)
Scale your customer relations as your business grows:
* 👥 Unlimited Contact Numbers: Add as many team members as you need. If only one agent is active, they are redirected directly. If multiple, a gorgeous contact selection menu appears.
* 🎭 Custom Avatars & Names: Give each representative a personalized name and title.
* 🏢 Department Labels: Assign clear responsibilities like “Technical Support”, “Sales Team”, or “Billing”.
* 🟢 Custom Status Messages: Show real-time status like “Online”, “Busy”, or “Away” to manage expectations.
🎯 6. Advanced Tracking & UTM Parameters (Track Your ROI)
Connect Watso with your marketing stack:
* 🔗 Auto UTM Builder: Automatically append UTM Source, Medium, and Campaign parameters to your WhatsApp URLs to monitor campaign performance in Google Analytics.
* 🎯 Facebook/Meta Pixel Integration: Send custom “Watso Contact” events automatically to track conversion ads.
* 🌐 Source URL Tracking: Include the exact page URL where the visitor clicked the button inside the WhatsApp message text.
🕒 7. Smart Time Scheduling (Working Hours Management)
Manage your team’s availability and avoid late-night notifications:
* 📅 Weekly Working Hours: Set custom availability times for each day of the week. The button automatically hides when your team is offline.
* 🏖️ Holiday Exclusion List: Define specific holiday dates (national holidays, company breaks) to automatically disable the button and keep your customers informed.
🌍 8. Languages & Localization (Global Reach)
Watso is translation-ready and optimized for international sites. It currently supports:
* 🇬🇧 English (Default)
* 🇹🇷 Türkçe (Turkish)
* 🇫🇷 Français (French)
* 🇩🇪 Deutsch (German)
* 🇸🇦 العربية (Arabic – Fully RTL Compatible)
🛡️ 9. Privacy & GDPR Compliance
We respect your privacy and your customers’ data. Watso does not store any customer information or conversation logs on our servers. All chats happen directly on the official WhatsApp platform, keeping your store fully GDPR compliant.
⚡ 10. Lightweight & Zero Speed Impact
Built on performance-first guidelines. Watso does not load any external libraries, heavy tracking scripts, or bloated databases. Your page load speed remains completely unaffected.
Support
For support, documentation, and feature requests:
* Hosteva Support
* Documentation & Guides
