內容簡介
Uvdesk 是一個全渠道幫助台，透過不同的水平媒體提供快速協助，僅需要快速註冊即可提供您頻道的優質客戶支援。
眾多應用程式整合 – https://support.uvdesk.com/en/folder/184
自動化系統 – https://support.uvdesk.com/en/folder/175
有效的票券工具 – https://support.uvdesk.com/en/folder/181
商店前端設置 – https://support.uvdesk.com/en/folder/174
自訂表單 – https://support.uvdesk.com/en/category/245
支援人員追蹤 – https://support.uvdesk.com/en/folder/179
更多功能 – https://support.uvdesk.com/en/
新功能是什麼？
最新的 PWA 升級中，現在您可以像本機移動應用程式一樣在智慧型手機上無縫使用 UVdesk，具有離線同步、手機檢視 UI、更快的頁面載入和加入主畫面等功能。
現在提供YouTube應用程式整合，還有服務水平協議和電子郵件傳送狀態。
從任何限制的Google 雲端硬碟、OneDrive、Box和Dropbox上傳檔案大小。
免費的 WordPress 幫助台
為了讓整個過程更輕鬆，不管是顧客還是支援人員，為了提供高效的支援，並保證沒有潛在銷售機會被忽略，Uvdesk WordPress 幫助台為您實現這一承諾。
此應用程式是免費的。
它允許客戶隨時在 24x7 發送支援請求
管理員和已分派的人員可以回覆支援請求
使用有效的工具管理票務，支援團隊可以快速回應。
管理員和已分派的人員可以根據其狀態分辨所有票券，例如待處理、已解決、垃圾郵件和已回答。
支援團隊可以根據分配給、客戶、組、團隊、優先級、類型、標籤、信箱、來源、日期之後、日期之前或在某個日期上篩選任何票券。
為了收集客戶的詳細信息，它允許擷取 WooCommerce 商店的訂單詳細信息
同時提供顧客支援和驗證功能。
管理員和買家都會在新查詢和新回覆時收到通知。
管理員和買家都可以查看標票的歷史記錄。
外掛標籤
開發者團隊
② 後台搜尋「UVdesk Free Helpdesk for WordPress」→ 直接安裝（推薦）
原文外掛簡介
Uvdesk is a omni channel helpdesk for providing quick assistance to customers through diverse horizontal mediums. It needs only quick sign up to be yours for delivering fantastic customer support for your channel
Numerious Apps Integrations – https://support.uvdesk.com/en/folder/184
Automated Systems – https://support.uvdesk.com/en/folder/175
Effective Ticket Tools – https://support.uvdesk.com/en/folder/181
Store Upfront Setting – https://support.uvdesk.com/en/folder/174
Custom Forms – https://support.uvdesk.com/en/category/245
Tracking of Support Staff – https://support.uvdesk.com/en/folder/179
Much More – https://support.uvdesk.com/en/
Whats new?
With the latest upgrade to PWA, now you can use UVdesk seamlessly on your smartphone like a native mobile app with features like offline syncing, mobile view UI, faster page load and addition to the home screen.
YouTube app integration is now available along with SLA and E-mail delivery status.
Upload File Size of any limit from Google Drive, OneDrive, Box and Dropbox.
Free WordPress Helpdesk
To make the whole process easier for both whether they are customers or support staff for providing efficient support with the assurance that no lead remain unsolved Uvdesk WordPress helpdesk is there to make it true.Provide
This app is free of cost.
It allows customer to send support request anytime 24×7
Admin and assigned could reply on support request
Using effective tools to manage tickets support team could respond quickly.
Admin and assigned could distinguish all tickets based on their status Pending, Resolved, Spam, Answered.
Support staff can filter any ticket on the basis of Assigned to, Customer, Group, Team, Priority, Type, Tag, Mailbox, Source, after date, before or on a date.
To garner customer’s details it allows to fetch order details of woocommerce store
Customer support and authentication simultaneously under crow’s net.
Both admin and customer gets notified on new query and new reply respectively.
Both admin and buyer can view history of tickets.
