內容簡介
Tap Chat 是一款美觀的浮動 WhatsApp 聯絡按鈕外掛，具備先進功能與隱私優先的分析儀表板，讓您能夠追蹤訪客的互動情況，並提供多種自訂選項以提升使用者體驗。
【主要功能】
• 多代理功能：最多可選擇三位團隊成員
• 內建隱私優先分析儀表板
• 美觀可自訂的浮動聊天按鈕
• 自訂圖示上傳功能
• 自訂連結至其他平台
• 歡迎泡泡訊息功能
外掛標籤
開發者團隊
② 後台搜尋「Tap Chat – Floating Contact Button」→ 直接安裝（推薦）
📦 歷史版本下載
原文外掛簡介
Tap Chat adds a beautiful floating WhatsApp button with advanced features — and now a built-in, privacy-first analytics dashboard so you can see exactly how many visitors tap to chat, from which pages and on which devices, without sending a single byte to Google or anyone else. Set business hours, show welcome messages with multiple styles, control visibility, and customize appearance — all while keeping your site fast and privacy-friendly.
New in 2.2: a redesigned settings screen with a side menu, clear sections and a live preview that shows the button, the agent picker and the welcome bubble on desktop and mobile as you edit. It follows your WordPress admin colour scheme and works in right-to-left languages.
Multiple Agents turns the single button into a small picker panel with up to three team members, each with their own WhatsApp number or custom link, avatar, role and online status, so visitors always reach the right person.
Demo: Plugin demo
Support Forum: WordPress.org support
Bug Reports: GitHub issues
Key Features
Live Preview (NEW) – See the button, the agent picker and the welcome bubble change as you edit, on desktop and mobile, in a redesigned settings screen that follows your admin colour scheme.
Multiple Agents – Route visitors to the right person: turn the floating button into a compact picker panel with up to 3 team members, each with their own WhatsApp number or custom link, avatar, role and manual online/offline status. Drag to reorder in the admin; the chosen agent’s name is also sent to GA4 / Tag Manager.
Built-in Privacy-First Analytics Dashboard – See Total / Today / This Week / This Month chat clicks, percentage change vs the previous period, Top Pages by clicks, and Clicks by Device — right inside wp-admin. Optionally measure button views, unique visitors and click-through rate (CTR). 100% first-party: no cookies, no personal data, no external requests, and your data never leaves your server.
Floating Chat Button – Beautiful, customizable button that sticks to your site
Custom Icon Upload – Replace WhatsApp icon with your own brand logo or custom image
Custom link – Replace WhatsApp Link with Telegram, Messenger, a contact page, Phone, Email or any URL
Welcome Bubble – Friendly greeting message to encourage conversations with two styles (Modern & Simple)
Smart Triggers – Show the bubble at the perfect moment based on visitor behavior
Country Selector – Easy phone number configuration with 150+ country codes and flags
Working Hours – Display button only during business hours with timezone support
Page Visibility – Show or hide button on specific pages/posts
Fully Customizable – Colors, sizes, positions, labels – make it yours
Mobile Optimized – Separate mobile/desktop configurations
Google Analytics 4 / Tag Manager Integration – Optionally also forward chat clicks and welcome-bubble impressions as GA4 events using the analytics already installed on your site
Translation Ready – Fully translatable with .pot file included
Performance First – Minimal footprint: one small stylesheet and script on the front end, nothing loaded from third parties
Multiple Agents
Let visitors pick who to talk to instead of guessing. Turn the floating button into a compact picker panel with up to three team members.
Up to 3 agents – each opens their own chat in a new tab.
WhatsApp or custom link per agent – use a WhatsApp number, or any URL (Telegram, Messenger, tel:, mailto:, a contact page).
Per-agent details – name, role/label, avatar image, and a pre-filled WhatsApp message.
Manual online / offline – show a green “online” dot per agent, or mark them offline.
Custom panel title and subtitle – set the heading visitors see when the panel opens.
Drag-to-reorder – arrange agents in the admin with a simple drag handle.
Non-destructive – existing single-button setups keep working; switch modes any time from Settings -> Tap Chat -> Agents.
GA4 / Tag Manager aware – the chosen agent’s name is sent as a label on chat-click events.
Built-in Analytics Features
Know what actually drives conversations — without handing your visitors’ data to third parties. Everything is stored in your own WordPress database.
Headline metrics at a glance: Total, Today, This Week and This Month chat clicks, with a clear percentage change versus the previous period.
Top Pages by Clicks: discover which pages and products send the most people to chat.
Clicks by Device: see the mobile / desktop / tablet split at a glance.
Click-through rate (CTR): turn on optional traffic tracking to measure the Visitors → Button Views → Clicks → CTR funnel.
At-a-glance dashboard widget: today / last 7 days / all-time clicks with a 14-day sparkline, right on your WordPress dashboard.
Privacy by design: no cookies, no personal data (IP address and user agent are never stored), no external requests, and nothing shared with Google or any third party.
You stay in control: exclude logged-in users from tracking, choose how long data is kept (auto-pruned daily), and reset all analytics data at any time.
Optional GA4 / Tag Manager: if you prefer, also forward events to your existing GA4 or Google Tag Manager — kept completely separate from the built-in analytics.
Welcome Bubble Features
The welcome bubble is designed to increase engagement and conversions:
Two Beautiful Styles:
Modern – Rich bubble with avatar, name, and online status
Simple – Clean bubble with message only, positioned above or beside button
Smart Triggers – Show bubble based on visitor behavior:
Time on Page – After visitor spends specific time (recommended)
Scroll Depth – When visitor scrolls to specific percentage
Exit Intent – When visitor moves to close tab/window
Idle Detection – When visitor is inactive
Customization Options:
Custom welcome message with emoji support
Agent/team name display (Modern style)
Avatar image upload (Modern style)
Multiple trigger combinations
Auto-close on interaction
Session-based display (won’t annoy visitors)
Advanced Features
Custom Icon Upload:
Replace default WhatsApp icon with your brand logo
Supports PNG, JPG, SVG formats
Perfect circular display with automatic sizing
Works in the floating button and the offline button (the welcome bubble has its own avatar setting)
Easy fallback to default icon
Business Hours Control:
Set different hours for each day of the week
Timezone support for accurate scheduling
Custom offline message
Choose to hide button or show offline state
Visibility Rules:
Show on specific pages only
Hide on specific pages (e.g., checkout, cart)
Combine show/hide rules for precise control
Support for all post types and WooCommerce pages
Customization Options:
Button position (left/right)
Custom colors
Icon sizes (separate for desktop/mobile)
Hide/show label on mobile or desktop
Pre-filled message text
Page context appending (automatic page info in message)
Usage
Shortcode:
Display chat link anywhere with: [tapchat]
Custom shortcode parameters:
[tapchat phone=”+1234567890″ message=”Hello!” label=”Contact us”]
Roadmap
Planned features for future versions:
Click source breakdown (button vs. welcome bubble vs. inline shortcode)
UTM / campaign attribution for chat clicks
CSV export of analytics reports
Per-agent analytics (clicks broken down by agent)
Round-robin / load-balanced agent routing
Departments and per-agent working hours
Want a specific feature? Let us know in the support forum!
