前言介紹
- 這款 WordPress 外掛「Storebird AI Chat for WooCommerce」是 2026-02-17 上架。
- 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
- 上一次更新是 2026-02-20，距離現在已有 6 天。
- 外掛最低要求 WordPress 5.8 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
- 有 1 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
AI | chatbot | live chat | woocommerce | customer support |
內容簡介
總結：Storebird 是專為 WooCommerce 商店設計的 AI 驅動客戶支援聊天機器人，可以幫助客戶立即獲得關於產品、訂單狀態、運送、退貨退款和一般店家查詢等問題的答案。
問題與答案：
1. Storebird 主要針對哪些內容提供客戶即時答案？
- 提供產品資訊和推薦
- 訂單狀態和追蹤
- 運送和交貨問題
- 退貨和退款
- 一般店家查詢
2. 描述 Storebird 的特色功能有哪些？
- 使用先進的 AI 來了解和回答客戶問題
- 自動搜索產品目錄，提供相關推薦
- 客戶可以在聊天中直接查詢訂單狀態
- 收集客戶信息以便後續跟進
- 在需要時可以無縫將對話轉交給人工代理
- 可自訂品牌風格，使聊天小工具與您的商店外觀相匹配
- 自動同步您的產品和訂單
- 使用單擊操作與 Storebird 外掛連接
3. 使用 Storebird 需要滿足哪些系統要求？
- WordPress 5.8 或更高版本
- WooCommerce 5.0 或更高版本（選擇性，用於產品同步和訂單追蹤）
- PHP 7.4 或更高版本
- Storebird 帳戶（https://storebird.ai）
4. 描述 Storebird 外掛如何與外部服務連接？
- 此外掛連接到 Storebird API 服務，提供 AI 驅動的聊天功能
- 該外掛向 Storebird API 發送和接收數據，包括產品信息、客戶聊天信息、訪問者信息等
- 數據發送包括初始連接、產品同步、WooCommerce 產品更新等情況
- 相關服務網址連結：Service website: https://storebird.ai、Terms of Service: https://storebird.ai/terms、Privacy Policy: https://storebird.ai/privacy.
原文外掛簡介
Storebird is an AI customer support chatbot built specifically for WooCommerce. It understands your product catalog, answers customer questions instantly, tracks orders, and captures leads — all without you lifting a finger.
Unlike generic chatbots, Storebird syncs directly with your WooCommerce store so it can give accurate, real-time answers about your products, prices, stock levels, and order status.
Why Store Owners Choose Storebird
Save 10+ hours per week on repetitive customer questions
Increase conversions with instant product recommendations
Capture more leads before, during, or after conversations
Reduce cart abandonment with proactive assistance
Support customers 24/7 in any language — no extra staff needed
What Storebird Can Do
Product Intelligence
Your chatbot knows your entire catalog — products, prices, descriptions, categories, variations, and stock status. When a customer asks “Do you have any red dresses under €50?”, Storebird finds the right products and links to them.
Order Tracking
Customers can check their order status, tracking information, and delivery estimates directly in the chat. No more “Where is my order?” emails.
Lead Capture
Collect customer name and email before, during, or after the conversation. Choose from immediate capture (form before chat), after a few messages, or explicit-only modes.
Human Handoff
When a conversation needs a human touch, Storebird can seamlessly hand it off to you. Get push notifications, respond in real-time, and return the conversation to AI when done.
Multi-Language Support
Storebird automatically responds in your customer’s language. Configure your preferred language in the dashboard.
Full Customization
Match the chat widget to your brand — header colors, message bubble colors, input styling, logos, and position. Light and dark themes supported.
Knowledge Base
Add custom pages to train the AI on your store policies, shipping info, return process, or any topic. Import pages directly from your website.
Analytics Dashboard
Track conversations, customer satisfaction, revenue attributed to chat interactions, and time saved. See what customers are asking about most.
How It Works
Install Storebird from the WordPress plugin directory
Connect your store to Storebird with one click
Sync your products — the AI learns your catalog automatically
Your chatbot is live and ready to help customers
WooCommerce Integration
Storebird integrates deeply with WooCommerce:
Product sync — Automatically syncs your entire catalog including variations, prices, images, and stock status
Real-time updates — When you add or update a product, it’s reflected in the chatbot immediately
Order data — Customers can look up their order status using their order number or email
Category-aware — The AI understands your product categories and can recommend products by category
Plans & Pricing
Essential — 750 conversations/month, 1 website, perfect for small stores
Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.
Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses
View pricing →
External Services
This plugin connects to the Storebird API service to provide AI-powered chat functionality.
Storebird API
This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:
Data sent:
* Product information (names, prices, descriptions, images) – when syncing products
* Chat messages from customers – when customers use the chat widget
* Visitor information (page URL, session ID) – for chat context
* WordPress and WooCommerce version info – during connection setup
When data is sent:
* On initial plugin connection (automatic or manual)
* On product sync (manual trigger in admin)
* When products are created/updated in WooCommerce
* When customers send messages through the chat widget
Service links:
* Service website: https://storebird.ai
* Terms of Service: https://storebird.ai/terms
* Privacy Policy: https://storebird.ai/privacy
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Storebird AI Chat for WooCommerce」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.0.0 | 1.0.2 | 1.1.0 | 1.1.1 | 1.2.0 | trunk |
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