內容簡介
Storebird AI Chat for WooCommerce 是一款專為 WooCommerce 設計的 AI 客戶支援聊天機器人，能即時回答顧客問題、追蹤訂單並捕捉潛在客戶，幫助商家節省時間並提高轉換率。
【主要功能】
• 產品智能：了解產品目錄，提供準確回應
• 訂單追蹤：顧客可直接查詢訂單狀態
• 潛在客戶捕捉：在對話中收集顧客資料
• 人工接手：需要時可無縫轉接至人工客服
• 多語言支援：自動以顧客語言回應
• 完全自訂：可調整聊天小工具外觀
外掛標籤
開發者團隊
② 後台搜尋「Storebird AI Chat for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Storebird is an AI customer support chatbot built specifically for WooCommerce. It understands your product catalog, answers customer questions instantly, tracks orders, and captures leads — all without you lifting a finger.
Unlike generic chatbots, Storebird syncs directly with your WooCommerce store so it can give accurate, real-time answers about your products, prices, stock levels, and order status.
Why Store Owners Choose Storebird
Save 10+ hours per week on repetitive customer questions
Increase conversions with instant product recommendations
Capture more leads before, during, or after conversations
Reduce cart abandonment with proactive assistance
Support customers 24/7 in any language — no extra staff needed
What Storebird Can Do
Product Intelligence
Your chatbot knows your entire catalog — products, prices, descriptions, categories, variations, and stock status. When a customer asks “Do you have any red dresses under €50?”, Storebird finds the right products and links to them.
Order Tracking
Customers can check their order status, tracking information, and delivery estimates directly in the chat. No more “Where is my order?” emails.
Lead Capture
Collect customer name and email before, during, or after the conversation. Choose from immediate capture (form before chat), after a few messages, or explicit-only modes.
Human Handoff
When a conversation needs a human touch, Storebird can seamlessly hand it off to you. Get push notifications, respond in real-time, and return the conversation to AI when done.
Multi-Language Support
Storebird automatically responds in your customer’s language. Configure your preferred language in the dashboard.
Full Customization
Match the chat widget to your brand — header colors, message bubble colors, input styling, logos, and position. Light and dark themes supported.
Knowledge Base
Add custom pages to train the AI on your store policies, shipping info, return process, or any topic. Import pages directly from your website.
Analytics Dashboard
Track conversations, customer satisfaction, revenue attributed to chat interactions, and time saved. See what customers are asking about most.
How It Works
Install Storebird from the WordPress plugin directory
Connect your store to Storebird with one click
Sync your products — the AI learns your catalog automatically
Your chatbot is live and ready to help customers
WooCommerce Integration
Storebird integrates deeply with WooCommerce:
Product sync — Automatically syncs your entire catalog including variations, prices, images, and stock status
Real-time updates — When you add or update a product, it’s reflected in the chatbot immediately
Order data — Customers can look up their order status using their order number or email
Category-aware — The AI understands your product categories and can recommend products by category
Plans & Pricing
Essential — 750 conversations/month, 1 website, perfect for small stores
Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.
Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses
View pricing →
External Services
This plugin connects to the Storebird API service to provide AI-powered chat functionality.
Storebird API
This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:
Data sent:
* Product information (names, prices, descriptions, images) – when syncing products
* Chat messages from customers – when customers use the chat widget
* Visitor information (page URL, session ID) – for chat context
* WordPress and WooCommerce version info – during connection setup
When data is sent:
* On initial plugin connection (automatic or manual)
* On product sync (manual trigger in admin)
* When products are created/updated in WooCommerce
* When customers send messages through the chat widget
Service links:
* Service website: https://storebird.ai
* Terms of Service: https://storebird.ai/terms
* Privacy Policy: https://storebird.ai/privacy
