內容簡介
SetChat 是一款現代化的多租戶即時聊天解決方案，能無縫整合至您的 WordPress 網站，提供即時客戶支援，提升用戶互動體驗。
【主要功能】
• 一鍵設置 — 輸入 API 金鑰即可顯示小工具
• 多語言管理 — 支援法語、英語及德語介面
• WordPress 用戶同步 — 自動識別已登入用戶
• WooCommerce 整合 — 同步客戶資料及購物車資訊
• 頁面可見性控制 — 可隱藏小工具於特定頁面
• 語言覆蓋 — 強制小工具語言或自動偵測
外掛標籤
開發者團隊
原文外掛簡介
SetChat is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.
Features
One-click setup — Paste your API key and the widget appears
Multilingual admin — French, English, and German admin interface (more to come)
WordPress user sync — Automatically identify logged-in users by name and email
WooCommerce integration — Sync customer data and cart info to help agents faster
WooCommerce one-click connect — Link your store to SetChat for order tracking without manual REST API key copy-paste (optional; read-only key)
Page visibility control — Hide the widget on specific pages with wildcard support
Position control — Place the widget bottom-right or bottom-left
Language override — Force a widget language or auto-detect from the visitor’s browser
Enable/disable toggle — Temporarily deactivate without losing configuration
Prerequisites
An active SetChat account with an API key.
Third-Party Services
This plugin connects to the SetChat external service to provide live chat functionality. The following external requests are made:
Widget script — The plugin loads a JavaScript file from https://widget.setchat.co/setchat.iife.js. This script renders the chat widget on your website.
Chat API — The widget communicates with https://api.setchat.co via WebSocket and HTTPS to send and receive chat messages in real time.
These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.
When “Sync logged-in users” is enabled, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.
When “WooCommerce sync” is enabled, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.
SetChat website: https://setchat.co
Terms of Service: https://setchat.co/terms
Privacy Policy: https://setchat.co/privacy
Privacy Policy
SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).
Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.
For more details, see SetChat Privacy Policy.
1.3.0
New: WooCommerce one-click connection to SetChat for order tracking; Plugin Check compatibility (no manual load_plugin_textdomain); PHPCS-friendly DB access for API keys; updated FR/DE strings.
1.2.9
Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in Settings > SetChat.
1.2.8
Improved: Checklist in Settings > SetChat now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.
1.2.7
Improved: Gutenberg block icon + removed duplicate CSS class field.
1.2.6
Improved: Activation checklist in Settings > SetChat (KB/flows/pre-chat readiness) + auto-diagnose.
1.2.5
Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.
1.2.4
Improved: Widget colors customization + Gutenberg block [setchat/chat] for one-click widget opening.
1.2.3
Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.
1.2.0
Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.
