外掛標籤
開發者團隊
原文外掛簡介
BePlus Support Snapshot is a maintenance companion for WordPress. It captures a full snapshot of your site’s state, including plugins, themes, versions, environment details, recent updates, error context, and overdue cron signals, so you can understand exactly what changed and when.
It is built for WordPress agencies, support teams, freelancers, and site maintainers running regular upkeep and troubleshooting workflows. Instead of getting stuck with “the site broke and I don’t know why,” you get a clearer before-and-after view of the site.
Most troubleshooting tools show only the current state of a site. That is useful, but it does not answer the questions support teams ask most often:
What changed?
When did it change?
Could that change be related to the issue?
BePlus Support Snapshot is built for that workflow.
It lets you generate a support snapshot of the site, keep a history of snapshots over time, compare reports, and export a structured support-report.zip package that can be reviewed internally or shared with a trusted client, teammate, contractor, or product support team.
Use it to:
Take a snapshot before a maintenance round, then another after, and compare them to confirm nothing broke
Pinpoint which plugin or theme update introduced an issue
Catch stuck or overdue cron jobs behind delayed emails, missed scheduled tasks, or broken automations
Track version drift across a site over time
Hand off a clear diagnostic report to a client, teammate, host, or vendor without giving direct admin access
Why Use BePlus Support Snapshot?
Capture a point-in-time snapshot before and after important changes
Compare snapshots to understand what is different
Review site health, plugins, themes, updates, errors, and cron signals in one place
Export a diagnostic package for structured support handoff
Reduce guesswork when investigating regressions and compatibility issues
What This Plugin Is
A support diagnostics tool
A troubleshooting assistant
A change tracking solution
A support snapshot generator
What This Plugin Is Not
A malware scanner
A security plugin
A performance optimization plugin
A backup plugin
Key Features
Generate support snapshots from the WordPress admin area
Export a downloadable support-report.zip package
Store snapshot history for later review
Compare two snapshots to identify changes over time
Review Site Health and environment information
Capture plugin inventory and activation state
Capture theme inventory and active theme context
Track recent update-related signals
Detect active error context and recovery mode signals
Detect overdue or failed cron job signals
Include a human-readable summary report
Support diagnostic package sharing with trusted stakeholders
What The Report Can Help You See
Whether a recent plugin or theme change may be related to an issue
Whether errors appeared between one snapshot and another
Whether scheduled tasks are overdue or failing
Whether the environment or stack changed before a regression
Whether a support case can be escalated with better technical context
Privacy And Sharing
Everything runs locally. No data leaves your site by default.
The generated package is intended for trusted troubleshooting workflows. Always review the contents before sharing them, because environment details and logs may include sensitive paths, domains, email addresses, or data exposed by other plugins or hosting tools.
