前言介紹
- 這款 WordPress 外掛「Customer Service Software & Support Ticket System」是 2014-12-02 上架。
- 目前有 500 個安裝啟用數。
- 上一次更新是 2025-02-05，距離現在已有 88 天。
- 外掛最低要求 WordPress 4.5 以上版本才可以安裝。
- 有 27 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
safiye | emarket-design |
外掛標籤
helpdesk | help desk | ticket system | Support Ticket | customer support |
內容簡介
現場示範網站
WP Ticket Starter Demo Site
強大 | 易用 | 美麗
每個企業都需要客戶服務軟件和支援票務系統，以吸引和保留客戶。
WP Ticket 是一款強大而易於使用的幫助台軟件，用於建立和維護更好的客戶關係。
入門視頻，讓您開始使用
您可能喜歡的相關外掛程式
Knowledge Center Starter 非常適合幫助客戶和員工更快地找到答案的知識庫軟件。
Software Issue Manager Starter 成功項目的最佳問題和項目管理解決方案。
Employee Spotlight Starter 您需要展示和管理員工配置文件的所有東西。
WP Easy Contact Starter 完整的聯繫人管理解決方案，用於啟動、發展和發展您的客戶關係。
Request a quote Starter WordPress的最佳銷售報價軟件。
企業級客戶服務軟件和支援票務系統功能
為您的客戶支援人員指定角色
客戶支援客戶區域
建立無限數量的客戶支援人員
使用自定義字段擴展您的客戶支援
輕鬆的支援票附件
保護您的客戶支援免受垃圾郵件的干擾
自定義您的客戶支援表單
完全響應式客戶服務系統
所有客戶支援票和代理人的中央位置
前端票務和支援代理人配置文件編輯器-為非技術代理人簡化票務處理，消除訪問WordPress儀表板的需要。– 高級功能（僅限企業版）
基於用戶角色限制對特定字段的訪問和編輯-決定哪些票務字段代理人和經理可以查看和編輯，或由客戶查看。– 高級功能（僅限企業版）
允許多個
原文外掛簡介
LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful
Every business needs a Customer Service Software & Support Ticket System to attract and retain customers.
WP Ticket is a powerful yet easy to use help desk software to build and maintain better customer relationships.
Introduction Video to get you started
RELATED PLUGINS YOU MAY LIKE
Knowledge Center Starter Great knowledge base software for helping your customers and employees to find answers faster.
Software Issue Manager Starter The best in class issue and project management solution for successful projects.
Software Issue Manager Professional Unleash Powerful Issue Management: Software Issue Manager Professional
Software Issue Manager Enterprise Achieve Development Zen: Software Issue Manager Enterprise
Employee Spotlight Starter Everything you need to display and manage staff profiles.
WP Easy Contact Starter Complete contact management solution to start, develop and grow your customer relationships.
Request a quote Starter The Best Sales Quoting software for WordPress.
WP Ticket Professional Streamline Support Requests with WP Ticket Professional WordPress Plugin
WP Ticket Enterprise Enhance Service Excellence with WP Ticket Enterprise
Enterprise grade Customer Service Software & Support Ticket System Features
Monetize Support with Support Plans
Empower Your Support Team
Combat Spam Effectively
Enhanced Communication
Seamless Support Anywhere, Anytime
Create a seamless support experience that enhances customer satisfaction
Empower Users: Elevate User Engagement with WP Ticket
Role Based Helpdesk Access Control
WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents
Enhance overall system adoption and productivity. – Premium feature (Included in Ent only)
Secure helpdesk system by allowing you to control access rights – Premium feature (Included in Ent only)
Promote collaboration among staff – Premium feature (included both Pro and Ent)
Streamline support processes and reduce manual intervention – Premium feature (Included in Ent only)
Free up time for higher-priority tasks – Premium feature (Included in Ent only)
Effective organization of support staff into distinct departments. – Premium feature (included both Pro and Ent)
Enhance Support Agent Capabilities with Easy Customization – Premium feature (included both Pro and Ent)
Leverage the power of out-of-the-box customizations – Premium feature (included both Pro and Ent)
Showcase Latest Support Requests – Premium feature (included both Pro and Ent)
Enhance Support Efficiency – Premium feature (Included in Ent only)
Effortless Ticket Organization – Premium feature (included both Pro and Ent)
Integrate custom fields within WP Ticket – Premium feature (included both Pro and Ent)
Create Custom Helpdesk Reports with WP Ticket WordPress Plugin – Premium feature
Arrange actions based on urgency and importance – Premium feature (Included in Ent only)
Streamlined HelpDesk Support Operations – Premium feature (included both Pro and Ent)
Stay Informed: Real-Time Notifications for Customers and Agents – Premium feature (included both Pro and Ent)
Expedite customer support with quick searches – Premium feature (included both Pro and Ent)
Get a quick, real-time summary of the most important helpdesk metrics – Premium feature
Powerful helpdesk search forms – Premium feature (included both Pro and Ent)
Monitor Agent Performance via Integrated Dashboard in WP Ticket – Premium feature (Included in Ent only)
Save time and resources by eliminating manual data entry and updates – Add-on
Seamlessly integrate support processes with their email marketing strategy – Add-on
Automate updates and ensure consistent team data – Add-on
Combine multiple criteria for targeted information retrieval – Add-on (included both Pro and Ent)
Simplify migration from other customer support systems – Add-on (included both Pro and Ent)
Connect customer orders and products with support tickets – Add-on
Wp Ticket Woocommerce Addon – Add-on
Elevate overall efficiency with WP Ticket’s Canned Responses Addon – Add-on (Included in Ent only)
Clutter-free and streamlined customer support experience – Add-on (Included in Ent only)
PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation
This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Customer Service Software & Support Ticket System」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
5.12 | 5.13 | 1.0.0 | 1.1.0 | 1.2.0 | 1.4.0 | 2.0.0 | 2.0.1 | 3.0.0 | 3.0.1 | 3.1.0 | 3.2.0 | 3.2.1 | 3.2.2 | 3.2.3 | 4.0.0 | 4.1.0 | 4.2.0 | 4.8.0 | 5.0.0 | 5.0.1 | 5.1.0 | 5.2.0 | 5.3.0 | 5.3.1 | 5.3.2 | 5.4.0 | 5.4.2 | 5.4.3 | 5.4.4 | 5.5.0 | 5.5.1 | 5.6.0 | 5.7.0 | 5.8.0 | 5.9.0 | 5.9.1 | 5.9.2 | 5.9.3 | 5.9.4 | 5.9.5 | 5.9.6 | 5.9.7 | 5.9.8 | 6.0.0 | trunk | 5.10.0 | 5.10.1 | 5.10.2 | 5.10.3 | 5.10.4 | 5.10.5 | 5.10.6 | 5.10.7 | 5.10.8 | 5.10.9 | 5.11.0 | 5.14.0 | 5.15.0 |
延伸相關外掛（你可能也想知道）
Fluent Support – Helpdesk & Customer Support Ticket System 》Fluent Support - 最快速、功能豐富、多用途的 WordPress 支援與客戶票務外掛, Fluent Support 是 WordPress 中最多用途、功能豐富的幫助台和支援外掛，可從 ...。
Awesome Support – WordPress HelpDesk & Support Plugin 》現場演示, Awesome Support 是 WordPress 上最多功能和多用途的支援外掛。它是唯一一個能夠匹敵 SAAS 解決方案 (例如 Zendesk 或 Helpscout) 功能集的幫助台...。
JS Help Desk – The Ultimate Help Desk & Support Plugin 》JS Help Desk 是最佳的幫助台和支援外掛。JS Help Desk 是一個專業、簡單易用、完整的客戶支援系統。相較市面上大多數昂貴（且複雜）的支援票券系統，JS Help...。
Nirweb support 》, 除了新聞網站外，幾乎所有的網站都需要支援系統，您同意嗎？, 原因在於建立網站的目的是擴展與使用者的關係、提供產品，自然也包括未來的支援。, , 因此，...。
Support Genix – Helpdesk & Customer Support Ticket System 》dPress Support Genix 是一個支援票證系統，支援票證管理系統，客戶支援票證管理和幫助台套件，可用於 WordPress 網站。現在使用者可以在 WordPress 網站上建...。
ELEX WordPress HelpDesk & Customer Ticketing System 》ELEX WordPress HelpDesk & Customer Ticketing System 提供卓越的服務支持功能，可提供最佳的客戶支持體驗。藉由此外掛，您可以以票證形式接收所有客戶...。
Helpdesk Support Ticket System for WooCommerce 》://extend-wp.com/product/helpdesk-support-ticket-system-woocommerce" title="Support Ticket System for WooCommerce PRO" rel="nofollow ugc">支援票務...。
WP Support Ticket 》使用這款外掛程式建立您自己的客戶支援系統。讓您的網站客戶在需要協助時建立一個支援工單，您可以透過回覆工單來解決他們的問題。當您回覆工單時，客戶會收...。
WordPress Helpdesk & Live Chat Plugin Powered by AI – ThriveDesk 》WordPress 即時聊天外掛程式, ThriveDesk 可能是最適合 WordPress 的最佳即時聊天軟件。它簡單直接，易於使用，是最輕巧、最快速的即時聊天助手，能夠吸引客...。
NanoSupport — Support Ticketing & Knowledgebase for WordPress 》在 WordPress 環境中不依賴任何第三方系統，完全免費創建全功能的支援中心。, 不需要第三方支援票系统，不依賴外部站點/API，只需在 WordPress 環境中創建自...。
Sola Support Tickets 》使用最簡單的幫助台和支援票券外掛程式。使用 Sola Support Tickets 快速輕鬆地建立支援幫助台。, 功能, , 管理支援票券（待處理、開啟、解決）, 在您的網站...。
Guest Support – Complete customer support ticket system for WordPress 》gent to each Department., Admin can see a list of all tickets submitted to each Department., Agents can see and reply to tickets submitted to their...。
WordPress HelpDesk & Support Ticket System Plugin – Octrace Support 》Octrace Support 是一個幫助你輕鬆管理來自 WordPress 網站的支援請求的幫助台和支援票證系統外掛。, 簡易的支援請求管理 - 花費更少的時間和精力為客戶提供...。
Support Dock 》, Support Dock 外掛可以協助您的網站從好到極致，加入了一個支援服務「提交服務單」系統。, Support Dock 外掛使用一個簡單且強大的傳統支援「提交服務單」...。
Nifty Desk – Ultimate Support Desk Plugin 》這是最簡單易用的客服 & 支援票券外掛程式。使用 Nifty Desk 快速輕鬆地建立支援 help desk。, 功能, , 在整合和全面的支援儀表板中管理支援票券, 在您的...。