[WordPress] 外掛分享: Customer Support Ticket System & Helpdesk Plugin for WordPress

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問題解決
WordPress 4.5+ v6.0.4 上架:2014-12-02

內容簡介

現場示範網站
WP Ticket Starter Demo Site
強大 | 易用 | 美麗

每個企業都需要客戶服務軟件和支援票務系統,以吸引和保留客戶。

WP Ticket 是一款強大而易於使用的幫助台軟件,用於建立和維護更好的客戶關係。

入門視頻,讓您開始使用

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Request a quote Starter WordPress的最佳銷售報價軟件。

企業級客戶服務軟件和支援票務系統功能

為您的客戶支援人員指定角色
客戶支援客戶區域
建立無限數量的客戶支援人員
使用自定義字段擴展您的客戶支援
輕鬆的支援票附件
保護您的客戶支援免受垃圾郵件的干擾
自定義您的客戶支援表單
完全響應式客戶服務系統
所有客戶支援票和代理人的中央位置
前端票務和支援代理人配置文件編輯器-為非技術代理人簡化票務處理,消除訪問WordPress儀表板的需要。– 高級功能(僅限企業版)
基於用戶角色限制對特定字段的訪問和編輯-決定哪些票務字段代理人和經理可以查看和編輯,或由客戶查看。– 高級功能(僅限企業版)
允許多個

外掛標籤

開發者團隊

⬇ 下載最新版 (v6.0.4) 或搜尋安裝

① 下載 ZIP → 後台「外掛 › 安裝外掛 › 上傳外掛」
② 後台搜尋「Customer Support Ticket System & Helpdesk Plugin for WordPress」→ 直接安裝(推薦)
📦 歷史版本下載

原文外掛簡介

LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful

Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.
Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.
Introduction Video to get you started

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Employee Spotlight Starter Everything you need to display and manage staff profiles.
WP Easy Contact Starter Complete contact management solution to start, develop and grow your customer relationships.
Request a quote Starter The Best Sales Quoting software for WordPress.
WP Ticket Professional Streamline Support Requests with WP Ticket Professional WordPress Plugin
WP Ticket Enterprise Enhance Service Excellence with WP Ticket Enterprise

Enterprise grade Customer Service Software & Support Ticket System Features

Monetize Support with Support Plans
Empower Your Support Team
Combat Spam Effectively
Enhanced Communication
Seamless Support Anywhere, Anytime
Create a seamless support experience that enhances customer satisfaction
Empower Users: Elevate User Engagement with WP Ticket
Role Based Helpdesk Access Control
WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents
Enhance overall system adoption and productivity. – Premium feature (Included in Ent only)
Secure helpdesk system by allowing you to control access rights – Premium feature (Included in Ent only)
Promote collaboration among staff – Premium feature (included both Pro and Ent)
Streamline support processes and reduce manual intervention – Premium feature (Included in Ent only)
Free up time for higher-priority tasks – Premium feature (Included in Ent only)
Effective organization of support staff into distinct departments. – Premium feature (included both Pro and Ent)
Enhance Support Agent Capabilities with Easy Customization – Premium feature (included both Pro and Ent)
Leverage the power of out-of-the-box customizations – Premium feature (included both Pro and Ent)
Showcase Latest Support Requests – Premium feature (included both Pro and Ent)
Enhance Support Efficiency – Premium feature (Included in Ent only)
Effortless Ticket Organization – Premium feature (included both Pro and Ent)
Integrate custom fields within WP Ticket – Premium feature (included both Pro and Ent)
Create Custom Helpdesk Reports with WP Ticket WordPress Plugin – Premium feature
Arrange actions based on urgency and importance – Premium feature (Included in Ent only)
Streamlined HelpDesk Support Operations – Premium feature (included both Pro and Ent)
Stay Informed: Real-Time Notifications for Customers and Agents – Premium feature (included both Pro and Ent)
Expedite customer support with quick searches – Premium feature (included both Pro and Ent)
Get a quick, real-time summary of the most important helpdesk metrics – Premium feature
Powerful helpdesk search forms – Premium feature (included both Pro and Ent)
Monitor Agent Performance via Integrated Dashboard in WP Ticket – Premium feature (Included in Ent only)
Save time and resources by eliminating manual data entry and updates – Add-on
Seamlessly integrate support processes with their email marketing strategy – Add-on
Automate updates and ensure consistent team data – Add-on
Combine multiple criteria for targeted information retrieval – Add-on (included both Pro and Ent)
Simplify migration from other customer support systems – Add-on (included both Pro and Ent)
Connect customer orders and products with support tickets – Add-on
Wp Ticket Woocommerce Addon – Add-on
Elevate overall efficiency with WP Ticket’s Canned Responses Addon – Add-on (Included in Ent only)
Clutter-free and streamlined customer support experience – Add-on (Included in Ent only)

PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation

This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author

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