內容簡介
Woopra 是一個建立給團隊的全端客戶旅程分析解決方案。在這個平台上統一客戶數據，進行分析、優化和客戶互動。其中的功能包括：
AppConnect: 內建 40+ 即點即連的整合來自你的 CRM、電子郵件、聊天、社交、支持工具以及更多數據！
客戶註冊檔案: 當數據從每個接觸點同步到 Woopra，客戶註冊檔案會呈現真實的使用者參與狀況，甚至包含個別層次。無論是解決支持請求還是瞭解客戶的健康狀況，你和你的團隊都能輕易取得清晰的概覽。
客戶分析: 不管你有哪些問題，都能在分析報告中找到答案。完整的漏斗歸因、啟動優化、特性使用、留存報告、輩分分析以及更多內容。無論你如何衡量成功，這個平台都是你的最佳選擇。
自動化: 每個本地整合都內建強大的觸發器。基於客戶參與的準則發送訊息、在客戶遇到問題時個性化的即時聊天，或是當有前途的潛在客戶來電時立即更新銷售狀態。打開大規模個性化的大門！
突破手機、應用程式、產品或網頁分析的資料隔離，結合它們 - 和每個重要的接觸點 - 與 Woopra 平台一同看待世界，就像你的客戶一樣。
外掛標籤
開發者團隊
📦 歷史版本下載
原文外掛簡介
Woopra is an end-to-end Customer Journey Analytics solution built for teams. Unify your customer data within the platform to analyze, optimize and engage across every customer touchpoint. Among the features, you’ll find:
AppConnect: A suite of 40+ one-click integrations to seamlessly integrate data from your CRM, email, chat, social, support tools and more!
Customer Profiles: As data syncs to Woopra from every touchpoint, Customer Profiles display a true to life view of user engagement, down to the individual-level. So whether you’re solving a support request or getting a pulse on customer health, you – and your team – will have clarity at your fingertips.
Customer Analytics: Whatever questions you have, there’s an analytics report waiting with answers. Full-funnel attribution, onboarding optimization, feature usage, retention reports, cohort analysis and so much more. Regardless of how you measure success, you’re covered.
Automations: Powerful triggers packed into each native integrations. Send a message to users based on any engagement criteria, personalize a live chat when customers experience an issue or instantly update a lead status when a prospect calls. Open the door to personalization at scale!
Break free from the data siloes of mobile, app, product or web analytics. Combine them – and every other essential touchpoint – to see the world as your customers do with the Woopra platform.
