外掛標籤
開發者團隊
② 後台搜尋「Shopping Assistant Chatbot for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Shopping Assistant Chatbot for WooCommerce puts a friendly chat window on your store that helps shoppers find the right product and buy it, without leaving the page.
Shoppers type the way they talk: “comfy sneakers under $60”, “blue hoodie in XL”, “boots on sale”, “what is your return policy?”. The assistant replies with matching product cards, quotes your own policy pages, and can add items straight to the cart.
It runs entirely on your WordPress server. No OpenAI, no API keys, no monthly fees, and no customer data sent anywhere. Every reply comes from your own products and pages, so it never invents prices, stock or promises.
Help shoppers find products faster
Understands budgets: “under 50”, “between 20 and 40”, “around 30”
Understands sorting and filters: cheapest, best rated, newest, on sale, in stock
Understands colours, sizes and preferences like comfortable, lightweight, gift or kids
Follow-ups just work: “cheaper”, “in red”, “show more”, “only on sale”
Every product card says why it was picked: within budget, on sale, comes in blue, rated 4.5
Turn conversations into sales
Add to cart from the chat: “add 2 wired earphones”, “make the mouse 3”, “remove the earphones”, “checkout”
Variable products: the bot asks for the missing option (“Which colour?”) with one-tap choices
Product comparison: “compare X and Y” shows price, sale, rating, stock and options side by side
Approved coupons only: suggests only the codes you list, and skips expired ones
Lead capture: after unanswered questions, or when a shopper asks for a human, the bot collects an email
The theme’s mini-cart updates live, for guests and logged-in customers
Answer store questions automatically
Tick your shipping, returns, warranty or payment pages and the bot quotes the right paragraph, with a link
Order helper: logged-in customers can check their recent orders and status (never anyone else’s)
Blocked topics: stop conversations about subjects you don’t want to discuss
Design it with a live preview
Style the launcher, header, colours, shape and layout, and see the real working chat update as you go
Set the greeting, quick-reply chips, no-answer message and where the chat appears
Show it on every page or only on shop, product, cart, checkout and account pages
Learn what your customers want
Insights: searches, product opens, add-to-cart, checkout clicks, comparisons and coupon use, over 7, 30 or 90 days
Unanswered questions: see what shoppers asked that the bot couldn’t answer, so you can fill the gaps
Conversations and leads: read transcripts and export them as CSV
Private and lightweight
No external services, no tracking scripts, no IP addresses stored
Configurable retention, with old conversations pruned automatically
Settings import and export as JSON
How answers are produced
Nothing is generated. Every reply is a template or a quote from your own content.
Product index: one row per visible product (title, SKU, price, sale, stock, rating, sales, categories, tags, attributes, colours, sizes, description) with full-text keys. Rows refresh when a product is saved.
Language rules: includes/rules-en.php lists the phrases the bot understands (prices, sorting, filters, colours, sizes, preferences, small talk, product questions and policy topics).
Search: constraints become database filters, the remaining words run as a full-text search with fallbacks, and preference words boost ranking. If a budget returns nothing, it is relaxed and the reply says so.
Policy pages: the pages you tick are split into paragraphs under their headings; a policy question gets the best-matching paragraph, quoted word for word, with a link.
For developers
REST endpoints:
POST /wp-json/webangon-chat-assistant/v1/chat with { "message", "session" }
POST /wp-json/webangon-chat-assistant/v1/event with { "event": "product_open|checkout_click|chip", "product_id", "label", "session" }
POST /wp-json/webangon-chat-assistant/v1/lead with { "email", "name", "message", "page", "session" }
Rate limits per hashed IP per 5 minutes: chat 30, event 120, lead 5. IP addresses are not stored.
Privacy
The plugin makes no external requests. Sessions store the last search context and the message log, never IP addresses. Retention is configurable and a daily task prunes old sessions. Logging can be switched off under Behaviour > Privacy.
