內容簡介
Sublex Chat 是一款 AI 客戶支持助手與聊天機器人外掛，專為 WordPress 網站設計。它能根據您的網站內容及文件回答客戶問題，並收集未能回答的問題，以便您進行後續處理。
【主要功能】
• 根據網站內容回答客戶問題
• 收集無法回答的問題以便後續處理
• 簡單集成，僅需一個腳本標籤
• 自訂聊天窗口的顏色、文字與形狀
• 不收集訪客資料，保障隱私
外掛標籤
開發者團隊
② 後台搜尋「Sublex Chat | AI Customer Support Assistant and Chatbot」→ 直接安裝（推薦）
原文外掛簡介
Sublex Chat answers your customers’ questions using only what your business has told it: your website, your documents, your own answers. This plugin puts that assistant on your WordPress site.
When it has nothing to answer from, it says so and offers to take a name and a number rather than inventing something. Every question it could not answer is collected in your dashboard, most asked first, so you can see what your site does not explain and write the answer once.
It is deliberately small. It adds one script tag to your pages and nothing else: no stylesheet, no jQuery, no block editor assets, and not a single extra request for your visitors. That tag is the same one you could paste into your theme by hand. The plugin exists so you do not have to, and so it survives your next theme update.
The other reason to use it: your chat window’s colour, wording and shape live in your Sublex Chat dashboard. Pasted by hand, those settings are frozen into the tag, and changing one means pasting it again. With the plugin, you change it in the dashboard and this site follows on its own.
What it needs
A Sublex Chat account and an assistant. Try it on your own site first: it reads your pages and answers your questions before you install anything.
What it sends, and where
This plugin talks to sublexchat.com and to nowhere else, in two situations.
When you connect the site with a code, once:
Sent: the code you typed, and this site’s own web address.
Received: your assistant’s public key. Your site’s address is added to that assistant’s allowed list at the same time, which is the whole reason a code is easier than pasting a key.
Twice a day, and whenever you save the settings screen:
Sent: your assistant’s public key, and this site’s own web address.
Received: what your chat window should look like, and whether this site is on your assistant’s allowed list.
Nothing about your visitors, your posts, your users or your email address is ever sent. Your visitors’ browsers load the chat itself directly from sublexchat.com, exactly as they would with a pasted tag.
Privacy policy and terms.
What it does not do
It does not add a dashboard to WordPress. Your conversations, knowledge and billing stay in one place.
It does not collect anything about your visitors on your server.
It does not show notices, upsells or reviews prompts anywhere outside its own settings screen.
Sublex Chat is built by Sublex Digital, a web design studio in The Gambia.
