內容簡介
Subiz 外掛為 WordPress 提供免費的即時聊天功能，讓網站擁有與訪客即時互動的能力，幫助捕捉潛在客戶、提供支援並提升轉換率。
【主要功能】
• 簡易安裝與整合 Subiz ID
• 自訂聊天小工具顏色與按鈕
• 設定多種瀏覽器通知選項
• 整合多個通訊渠道如粉絲專頁與電子郵件
• 收集互動數據以改善客戶體驗
外掛標籤
開發者團隊
原文外掛簡介
Subiz plugin for WordPress is the easiest way to add free live chat to your website. It is the effect way to interact with on-site visitors in real time, a perfect way to capture lead, support and convert more customers from your sites.
Beside Subiz App Mobile that help you to communicate to customer at any time, any where. Which you can also integrate your Fanpages, Emails…to Subiz that you can interact with customers across multi – channels from Website, Fanpage, Email… in one platform. All interaction data will be gathered on Subiz that will help you understand the customer personalization and implement interactive marketing strategies for customer care and retention effectively.
Advantages of Subiz Plugin
It is designed specifically for the WordPress community, very particular and useful with many advantages:
Easily integrate Subiz when you design websites on WordPress, just install plugin and insert Subiz ID
Customize the color Subiz widget chat and select the button chat right on the plugin
Easily set up notifications on your client’s browser, with 3 notification types and multiple notification options. Help you easily convey messages and pull customers back to your website
Subiz plugin has been innovated and simplified with customizing and Notification on browser right in plugin to offer the best customer communication platform for WordPress users.
Sign up here for free! It will takes a few clicks to install Subiz plugin and you can start to communicate with customer cross multi channels in one platform
Once you install the plugin, you will be ready to take full advantage of the benefits and values of Subiz, and also our service
Benefits and Values of Subiz:
The cross multi-channel interactive platform – Subiz is where businesses can:
Focus on interaction and customer feedback from multiple channels on one platform
Building a portrait of specific potential customers
Improving the quality of customer service: Always ready to support customers anytime, anywhere; speed up the response and get the history of conversations with customers.
Optimizing marketing capabilities: Automatically exploit all customer information, potential customer segments and Email marketing automatically according to behavior and to the right target customers.
Enhance customer conversion rate: Capture website visitors’ demand, actively reach customers on multiple channels, pursue customers appropriately and increase sales opportunities.
Manage customers like 1 modern CRM: Integrate customer interaction history and resolve customer support issues accurately with tags, tickets and deals
Evaluation of business activities: Statistics of customer interaction and common customer issues, building customer specific portraits, evaluating the effectiveness of marketing campaigns through Subiz data available.
Key features of Subiz:
Cross multi – channels communication
Subiz Mobile App: you can interact and support customers at any time, any where
Monitor visitors from Dashboard and understand who they are, what they are looking for
Proactively approach to every single visitors in real-time
Capture leads: not only the basic information about Name, Phone Number, Email, .., but you also exploit essential information to help you deeply understand your customers.
Automation: allows you to identify and automatically send message to each kind of customer.
Rule: distribute all conversations to specialized Agent to support professionally
Segment: automatically segment potential customers according to business’s needs
Message template: provides shortcut answer for fast and professional support
Tags: Assign tag to conversation for easy classification
Ticket: enhance your support quality
Deals: build sales process and close deal effectively
Statistics and analysis: full statistics interact with customers over time, agents, ticket, tags…
Subiz offers a professional customer interaction channels where marketers, sales and customer service reps are able to proactively engage with visitors, provide live support, places a huge impact on their buying decision and boost sales.
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