[WordPress] 外掛分享: Smartsupp – live chat, AI shopping assistant and chatbots

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WordPress 3.0+ PHP 5.3.2+ v3.9.2 上架:2014-08-28

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同樣的流量,更多的銷售

Smartsupp 是您的個人購物助手。它結合了即時聊天和聊天機器人,為您節省時間,並幫助您將訪客轉化為忠實顧客。Smartsupp 是歐洲最受歡迎的產品之一,擁有 50,000 個活躍的歐洲網店和網站。

為什麼選擇 Smartsupp?

唯一結合即時聊天、聊天機器人和視頻錄製的產品。自動回答重複問題,有人性地回應有關問題,並了解訪客在您的網店中的流失率。
獲取富含電子商務數據的即時訪客名單,了解誰正在瀏覽您的網店、他們對哪些產品感興趣並採取主動行動,以促成銷售。
歐洲最受歡迎的在線聊天產品,擁有超過 50,000 個活躍的網店和網站。我們還提供 7 種不同語言的人工客戶服務。
符合 GDPR 規定。我們將您的數據安全儲存在歐洲聯盟中,並且遵循嚴格的歐盟數據保護法。

Smartsupp 可以做什麼?

您可以從 Smartsupp 期望什麼?以下是主要功能列表,讓您的客戶服務從平凡到出色。

即時聊天、電子郵件和 Messenger 功能集於一身,與您的客戶啟動私人對話,並在一個地方進行所有通訊。透過立即幫助您的訪客,您可以將他們轉化為快樂的客戶,並增加您的銷售量。
聊天機器人 - Smartsupp 機器人是您的新購物助手,全天候工作。它會回答常見問題、收集資料並協助客戶購物,即使您在睡覺時。
視頻錄製 – 查看您的訪客如何瀏覽您的網店或網站,以及他們在哪些地方流失。您將獲得有價值的見解,了解需要改進的地方,並確保客戶購物體驗順暢。
行動應用程式 – 與我們的 iOS 和 Android 手機應用程式更親近您的客戶,即使您在倉庫或途中,也可以回答問題。
造訪我們的網站,了解完整功能列表的詳情。

我們的用戶如何評價我們?

“Smartsupp 幫助我們使線上商店更加成功!安裝簡單後,我們立即有了第一位有疑問的客戶,然後直接下訂單。”

—Oke Harms,Kickerkult.de

“有了 Smartsupp,我們在幾個商店中使用了同一個聊天!通過他們,我們能夠改善與客戶的聯繫。溝通是即時的,對我們和客戶都方便。”

—Katarzyna,Wujo.pl

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原文外掛簡介

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Elevate Your Online Sales with Conversations!
We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
Why choose Smartsupp?
🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.
🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.
🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.
📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.
🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.
What can Smartsupp do?
What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.
Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.
Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.
Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.
Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.
Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.
E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.
Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!
Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!
What our users say about us?
“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”
—Oke Harms, Kickerkult.de
“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.”
—Jan Kučera, ASKO – NÁBYTEK
“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”
—Jan Duchoň, AAA AUTO

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