內容簡介
總結：Smart Support Chat Widget讓您的WordPress網站成為由SmartSupport提供支援的體驗，同時保持RAG（Retrieval-Augmented Generation）集合同步，提供新鮮內容給您的SmartSupport AI代理。部署SmartSupport聊天小工具在任何頁面上，它將使用本地頁面上下文加上您自己精心編輯的RAG集合，完全使用熟悉的WordPress管理員。
常見問題與答案：
1. 這個WordPress外掛能夠做什麼？
- 可以讓您將SmartSupport聊天小工具放置在任何頁面上，您的AI代理可以使用當前頁面內容以及您在WordPress中映射的任何RAG集合來回答訪客的問題。
2. 如何選擇RAG來源？
- 您可以為文章、頁面或自訂文章類型創建SmartSupport RAG集合，並包括默認的WordPress字段、自定義元數據、ACPT字段，甚至是規範的文章URL。
3. 如何更新索引？
- 您可以讓SmartSupport聊天小工具在每次點擊“保存”時都推送更新，或切換到手動模式以便完全控制編輯。
4. 如何清除舊記錄？
- 無論是將文章移到垃圾桶還是刪除文章，Smart Support Chat Widget都會自動刪除相應的SmartSupport記錄，使您的外部知識庫保持整潔。
5. 這個外掛有哪些隱私政策？
- 此外掛連接到您的SmartSupport帳戶，根據您選擇的字段，可能會在索引文章時將以下信息發送給SmartSupport：文章標題、文章內容、節選、元數據和文章URL。前端加載的SmartSupport AI聊天小工具由SmartSupport提供，根據頁面上下文和RAG集合回答訪客，請務必查看SmartSupport的使用條款，並根據需要在您的網站隱私政策中記錄整合。
外掛標籤
開發者團隊
原文外掛簡介
Smart Support Chat Widget turns your WordPress site into a SmartSupport-powered experience by keeping RAG (Retrieval-Augmented Generation) collections synced and feeding your SmartSupport AI agent the freshest content. Deploy the SmartSupport chat widget on any page and it will respond to visitors using the local page context plus the RAG collections you curate—all from the familiar WordPress admin.
Key capabilities
AI chatbot ready out of the box: Drop in the SmartSupport chat widget and your AI agent answers questions using the current page content and any RAG collections you mapped in WordPress.
Choose your RAG sources: Create SmartSupport RAG collections for posts, pages, or custom post types and include default WordPress fields, custom meta, ACPT fields, and even the canonical post URL.
Automatic or manual indexing: Let Smart Support Chat Widget push updates every time you hit “Save,” or switch to manual mode for full editorial control.
Bulk tools built in: Run a batch sync (up to 50 posts at once) whenever you need to catch SmartSupport up with your latest work.
One-click commands: From the post list screen you can index, re-index, or clear a record without opening a single editor screen.
Safe cleanup: When you trash or delete a post, Smart Support Chat Widget removes the associated SmartSupport record so your external knowledge base stays tidy.
Frontend ready: On single posts, Smart Support Chat Widget outputs hidden inputs containing the SmartSupport collection name and record ID—handy for custom chat widgets or headless front-ends.
Why users love it
No CSV exports, cron jobs, or custom scripts—your content syncs itself.
Works with the fields and workflows you already use in WordPress.
Surface-level UI highlights collection health with badges and summaries.
Keeps SmartSupport clean by clearing stale records automatically.
Adds zero-friction metadata for developers building deeper integrations.
Privacy
This plugin connects to your SmartSupport account. Depending on the fields you choose, the following information may be sent to SmartSupport when a post is indexed: post title, post content, excerpt, meta fields, and post URL. The SmartSupport AI chatbot widget loaded on the frontend is provided by SmartSupport and answers visitors based on the page context and referenced RAG collections. Please review SmartSupport’s Terms of Use and document the integration in your site’s privacy policy if required.
Short Description
Keep SmartSupport’s AI agent in sync with your WordPress content and drop a responsive chat widget on any page for instant, context-aware support.
