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② 後台搜尋「ShopBot AI – Product Assistant Chatbot for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
ShopBot AI is an intelligent AI chatbot for WooCommerce that answers customer questions about your products, shipping, returns, and store policies — automatically, 24/7, in any language.
Replace expensive live chat agents and Tidio/Intercom-style tools with an AI customer service assistant powered by Claude AI (one of the world’s most advanced large language models). Reduce support tickets by up to 40%, boost conversions, and provide instant customer service without hiring extra staff.
Why ShopBot AI?
Most WooCommerce stores rely on three things to support customers: an FAQ page, contact form, or live chat. Each has problems.
FAQ pages — Customers don’t read them
Contact forms — Slow response, customer leaves
Live chat — Expensive, requires staff, only available certain hours
ShopBot AI gives you the best of all three: instant answers, available 24/7, trained on your real product catalog, with no per-agent fees.
Key Features
AI Product Q&A — Customers ask about products, availability, specs, dimensions, materials, or pricing. Claude AI answers instantly based on your real WooCommerce catalog. No more “let me check and get back to you.”
Smart Product Recommendations — When a customer describes what they need, the AI suggests matching products from your store with direct add-to-cart links.
Custom FAQ Knowledge Base — Add Q&A pairs for shipping, returns, sizing, store policies, etc. The AI uses these as primary truth before falling back to general reasoning.
Multilingual Support — Auto-detects the customer’s language. Responds in English, Spanish, French, German, Japanese, Korean, Chinese, Portuguese, Italian, Dutch, and 90+ more languages.
Customizable Chat Widget — Match your brand. Change bot name, primary color, position (left/right), welcome message, and tone of voice.
Conversation Analytics — See chat volume, popular questions, peak hours, and unresolved issues. Use insights to improve your product pages and FAQ.
Lightweight & Fast — Widget is just ~5KB. Loaded asynchronously. Zero impact on page speed or Core Web Vitals.
Privacy-First — Read-only access to your products. No customer personal data, orders, or payment info accessed. GDPR-friendly.
Use Cases
ShopBot AI works for any WooCommerce store, but is especially valuable for:
Fashion & Apparel — Size guidance, fabric questions, return policy
Electronics & Tech — Specs comparison, compatibility checks, troubleshooting
Health & Beauty — Ingredient questions, application guidance, “is this safe for X” answers
Home & Garden — Dimensions, materials, installation questions
Food & Beverage — Allergens, ingredients, shipping/freshness concerns
Subscription stores — Billing FAQ, plan comparisons, cancellation help
B2B & Wholesale — MOQ, bulk pricing, shipping logistics
Free vs Pro vs Business
Free (20 chats/month):
AI chatbot widget on your store
20 synced products
3 custom FAQs
English + multilingual support
Pro ($79/year — 500 chats/month):
Everything in Free
200 synced products
50 custom FAQs
Full conversation analytics dashboard
Priority email support
Business ($149/year — 2,000 chats/month):
Everything in Pro
1,000 synced products
200 custom FAQs
Advanced analytics and exports
Priority support
How It Works
Install the plugin and activate it
Connect your store via WooCommerce REST API (5-min setup)
The AI chatbot automatically learns about your products
A customizable chat widget appears on your store
Claude AI answers customer questions instantly, 24/7
Track conversations, optimize based on insights
Requirements
WordPress 6.0 or higher
WooCommerce 7.0 or higher
PHP 8.1 or higher
Active internet connection (AI runs in the cloud, not on your server)
