[WordPress] 外掛分享： Sentient AI

前言介紹

  • 這款 WordPress 外掛「Sentient AI」是 2026-02-15 上架。
  • 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
  • 上一次更新是 2026-02-25，不久前才剛更新。
  • 外掛最低要求 WordPress 5.8 以上版本才可以安裝。
  • 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
  • 尚未有人給過這款外掛評分。
  • 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。

外掛協作開發者

maidulcu |

外掛標籤

AI | faq | openai | chatbot | customer support |

內容簡介

### 總結:
Sentient AI 將一個智能、可自定義的聊天機器人添加到您的 WordPress 網站中。它採用領先的人工智能模型，能夠與使用者互動，回答問題，並提供動態回應，使用您自己的常見問題解答資料庫或後備人工智能回答。

### 問題與答案:
1. Sentient AI 會如何幫助我的 WordPress 網站?
- Sentient AI 會將智能、可自定義的聊天機器人添加到您的 WordPress 網站中，以提供互動、回答問題並提供動態回應。

2. 如何使用 Sentient AI 的功能?
- 您可以使用 [sentient_ai_chat] 短代碼將聊天機器人內嵌到文章或頁面中
- 透過 Sentient AI → FAQs 選單在 WordPress 管理後台管理和添加常見問題解答
- 在 Sentient AI → Query Logs 下查看使用者查詢和 AI 回應的紀錄
- 通過 Training 選項卡從現有 WordPress 頁面匯入內容訓練您的 AI 助理
- 在 Sentient AI → Settings 中啟用浮動小工具、更新歡迎詞和啟用文件記錄

3. Sentient AI 連接到哪些外部服務?
- Sentient AI 連接到外部人工智能服務提供商，當找不到常見問題解答時生成智能聊天機器人回應

4. OpenAI 的服務目的是什麼?
- OpenAI 通過其 GPT 模型和 Assistants API 提供 AI 回應
- 發送的資料包括透過聊天機器人提交的用戶查詢，以及您配置的助理上下文
- 每當用戶提交找不到現有常見問題解答的問題時發送資料

透過外部來源可查看更詳細的內容。

原文外掛簡介

Sentient AI adds an intelligent, customizable chatbot to your WordPress website. Powered by leading AI models, it engages users, answers questions, and provides dynamic responses using your own FAQ database or fallback AI responses.
✨ Features

FAQ-based response system with keyword matching.
AI fallback support with OpenAI, Claude, Gemini, OpenRouter, or Hugging Face.
Easy integration using shortcode [sentient_ai_chat] or floating chat widget.
Admin interface for managing FAQs and viewing query logs.
Automatically create FAQs from user questions and AI responses.
Training assistant with WordPress page import support.
Supports multilingual and RTL content.
Developer-friendly architecture (OOP, hooks, filters).
Optional logging with a secure file-based log viewer.
Translation-ready strings and text domain loading out of the box.
Session-based chat history persistence with one-click clear.
Export chat conversation as TXT from the chat header.
Configurable floating bubble position (bottom-right or bottom-left).

Usage

Use [sentient_ai_chat] shortcode in posts or pages to embed the chatbot inline.
Manage and add FAQs from the Sentient AI → FAQs menu in the WordPress admin.
View logged user queries and AI responses under Sentient AI → Query Logs.
Train your AI assistant by importing content from existing WordPress pages via the Training tab.
Toggle the floating widget, update the welcome greeting, and enable file logging from Sentient AI → Settings.

External Services
This plugin connects to external AI service providers to generate intelligent chatbot responses when an FAQ match is not found. The plugin requires you to configure API credentials for your selected provider.
OpenAI

Service Purpose: Provides AI-powered responses through OpenAI’s GPT models and Assistants API
Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context
When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry
API Endpoints Used:

https://api.openai.com/v1/threads (Create conversation threads)
https://api.openai.com/v1/threads/{thread_id}/messages (Send user messages)
https://api.openai.com/v1/threads/{thread_id}/runs (Execute AI assistant)
https://api.openai.com/v1/files (Upload training files)
https://api.openai.com/v1/assistants/{assistant_id} (Update assistant configuration)

Terms of Service: https://openai.com/terms
Privacy Policy: https://openai.com/privacy

OpenRouter

Service Purpose: Provides access to multiple AI models through a unified API interface
Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context
When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when OpenRouter is selected as provider)
API Endpoints Used:

https://openrouter.ai/api/v1/files (Upload training files)
https://openrouter.ai/api/v1/assistants/{assistant_id} (Update assistant configuration)

Terms of Service: https://openrouter.ai/terms
Privacy Policy: https://openrouter.ai/privacy

Claude (Anthropic)

Service Purpose: Provides AI-powered responses using Anthropic’s Claude models
Data Sent: User queries/questions submitted through the chatbot
When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Claude is selected as provider)
API Endpoints Used:

https://api.anthropic.com/v1/messages (Generate AI responses)

Terms of Service: https://www.anthropic.com/legal/consumer-terms
Privacy Policy: https://www.anthropic.com/legal/privacy

Google Gemini

Service Purpose: Provides AI-powered responses using Google’s Gemini models
Data Sent: User queries/questions submitted through the chatbot
When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Gemini is selected as provider)
API Endpoints Used:

https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent (Generate AI responses)

Terms of Service: https://policies.google.com/terms
Privacy Policy: https://policies.google.com/privacy

Hugging Face

Service Purpose: Provides access to open-source AI models hosted on Hugging Face
Data Sent: User queries/questions submitted through the chatbot
When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Hugging Face is selected as provider)
API Endpoints Used:

https://api-inference.huggingface.co/models/{model} (Generate AI responses)

Terms of Service: https://huggingface.co/terms-of-service
Privacy Policy: https://huggingface.co/privacy

Important Notes:
– You must provide your own API credentials for the service provider you choose
– Only one provider is active at a time based on your plugin settings
– No data is sent to external services if the user’s question matches an existing FAQ in your database
– The plugin does not collect, store, or transmit any personally identifiable information beyond the question text submitted by the user
– You are responsible for complying with the terms of service and privacy policies of your selected AI provider

各版本下載點

  • 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
  • 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Sentient AI」來進行安裝。

（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。

1.1.0 | trunk |

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