內容簡介
QuickBlox AI Agent 是一款為 WordPress 設計的 AI 聊天機器人與工作流程自動化外掛，能即時回答訪客問題、收集潛在客戶資訊並安排約會，並在需要時轉接給人類客服，提升網站互動性與效率。
【主要功能】
• 知識型代理：基於網站內容訓練的問答代理
• 工作流程代理：無需編碼的拖放式對話設計
• 智能數據收集：跨對話收集並重用資訊
• 24/7 自動處理對話：無需排隊等待
• 內建分析工具：了解訪客的實際提問
外掛標籤
開發者團隊
原文外掛簡介
QuickBlox AI Agent — AI Chatbot & Workflow Automation for WordPress
Answers questions. Collects leads. Books appointments. Hands over to humans when it matters.
QuickBlox AI Agent adds an AI-powered agent widget to your site that does more than chat. Train it on your own content to answer visitor questions instantly, or build multi-step workflows that qualify leads, collect information, and guide users to action — all without writing code.
Why QuickBlox AI Agent?
A chatbot that only answers questions is yesterday’s tool. Today’s visitors expect an agent that understands their intent, remembers context across the conversation, and actually moves things forward — whether that’s resolving a support query, capturing a lead, or scheduling a call.
QuickBlox AI Agent gives you two ways to do that:
Knowledge Agents — Train an agent on your website pages, FAQs, and documents. It answers visitor questions from your content, matching your brand’s tone, 24/7. Perfect for support automation and product Q&A.
Workflow Agents — Design multi-step conversation flows with a drag-and-drop builder. Your agent asks questions, collects and remembers information across the conversation, makes decisions based on user responses, and triggers actions — like lead qualification, appointment booking, intake forms, and onboarding.
Handles conversations 24/7 — no queues, no waiting
Automates support and reduces ticket volume
Qualifies and captures leads, even when your team is offline
Hands over to a human with full conversation context
Shows you what visitors actually ask through built-in analytics
Start your FREE trial today!
Key Features
Two agent types — knowledge-based Q&A agents or fully agentic workflow agents
Drag-and-drop workflow builder — design conversation logic with no code
AI trained on your content — upload pages, FAQs, docs, or your full site
Smart data collection — agents gather and reuse information across the conversation
Pre-built workflow templates — support triage, lead qualification, appointment booking, onboarding, product FAQs
Customizable widget — colors, placement, greetings, brand tone
Page-selective display — site-wide or targeted pages
Human handover — escalate complex conversations with full context transferred
Insights & analytics — see what customers ask and where conversations drop off
Need Healthcare Compliance?
Choose the HIPAA-compliant AI Agent for healthcare-grade privacy, PHI support, and a signed BAA. Built for clinics, telehealth, and medical SaaS.
What You Can Use It For
Support automation – Instant answers, fewer repetitive tickets.
Lead qualification – Agents ask the right questions and route high-intent leads.
Appointment booking – Visitors schedule without leaving the chat.
Patient/Client intake – Structured data collection, step by step.
Product onboarding – Users learn inside your app.
Sales enablement – Respond to objections in real time.
Quick Setup
Create or log in to your QuickBlox account.
Build your agent — train it on your content or design a workflow.
Copy your Widget ID from the dashboard, paste it into WordPress → go live.
Setup takes minutes. Don’t have a QuickBlox account? Create one for free here!
Upgrading from SmartChat Assistant?
QuickBlox AI Agent is the evolution of SmartChat Assistant. Your existing widget, Widget ID, and knowledge base continue to work — no reconfiguration needed. You now also get access to the new workflow agent capabilities from the same dashboard.
External Services
This plugin uses an external service provided by QuickBlox to display an AI agent widget on your site.
What the service is and what it is used for: The plugin loads the QuickBlox AI Agent widget (JavaScript) from QuickBlox servers. This widget is needed to show the agent interface to your visitors and to handle conversations, AI responses, workflow execution, and optional human handover.
What data is sent and when: When a page that has the agent widget enabled is loaded, the plugin loads the widget script from QuickBlox. The script is requested using your configured Widget ID (App ID). Messages and other data entered by visitors in the chat are processed by QuickBlox in accordance with their terms and privacy policy. The plugin does not send data to QuickBlox until the site administrator has configured a Widget ID in the plugin settings.
QuickBlox service links:
Terms of Use: https://quickblox.com/terms-of-use/
Terms of Service: https://quickblox.com/terms-of-service/
Privacy Policy: https://quickblox.com/privacy-policy/
Useful links
Website: https://quickblox.com
Support: https://help.quickblox.com/
