外掛標籤
開發者團隊
原文外掛簡介
Plug ChatBot is an AI-powered chatbot plugin for WordPress.
It helps website visitors ask questions and receive responses using your configured OpenAI model and optional uploaded Knowledge Base files.
Current plugin capabilities include:
OpenAI model selection
Custom bot identity, tone, and guardrail prompt
Visitor capture before chat (name, email, and phone)
Optional chat history saved in the WordPress database
Admin email notifications for chat transcripts
Knowledge Base file upload to OpenAI Vector Store
OpenAI File Search and Code Interpreter toggles
Optional voice responses using OpenAI Text-to-Speech
Chat widget interface customization
Adjustable rate limiting
This plugin relies on the OpenAI API to process chatbot requests.
Depending on the features you enable, the plugin may send the following data to OpenAI:
* Visitor chat messages
* Optional visitor name, email, and phone number
* Optional knowledge base files uploaded in plugin settings
* Optional moderation requests
* Optional text used for voice generation
If local chat logging is enabled, the plugin may also store visitor email addresses, chat transcripts, and IP addresses in the WordPress database.
The plugin also uses a short-lived browser cookie to maintain chatbot state for logged-out visitors.
Use of this service is subject to OpenAI’s Privacy Policy and Terms of Use:
* https://openai.com/policies/privacy-policy/
* https://openai.com/policies/terms-of-use/
Features
AI chatbot for WordPress
OpenAI model-based responses
Custom bot identity and behavior settings
Visitor capture with name, email, and phone
Chat history storage in WordPress
Chat transcript notifications for configured admin/staff email addresses, with optional visitor transcript sending at chat end
Knowledge Base file upload and vector store support
File Search and Code Interpreter controls
Optional voice responses
Adjustable rate limiting
Responsive frontend chat interface
Usage
After configuration, visitors can interact with the chatbot from the frontend.
Example use cases:
Answer general pre-sales or support questions
Collect visitor contact details before starting AI chat
Search uploaded Knowledge Base files
Store chat logs for internal review
Send chat transcripts to configured admin/staff email addresses, and optionally to the visitor when they provide an email at chat end
Play AI responses with voice output when enabled
