內容簡介
LiikaChat 是一款輕量級的 AI 聊天機器人外掛，能在您的伺服器上運行，並使用網站內容回答訪客問題。透過自帶的 API 金鑰，該助手能有效整合文章、頁面及 WooCommerce 產品資訊，提供即時支援。
【主要功能】
• 伺服器端執行，無中介代理
• 根據內容回應，提供真實連結結果
• WooCommerce 工具，查詢產品與訂單狀態
• 混合即時聊天轉接，支援人員介入
• 行動工具，協助訪客進行結帳
• 總結知識庫，減少 Token 使用
外掛標籤
開發者團隊
原文外掛簡介
LiikaChat is a lightweight, LLM-native AI chatbot and hybrid support agent that runs entirely on your server. Bring your own API key (BYOK) and the assistant answers visitors using your site’s content — posts, pages, and (with WooCommerce) your product catalog, orders, and cart.
Key features:
Server-side execution — no mid-tier proxy; requests go directly from your server to the configured LLM provider.
RAG over your content — the AI searches posts, pages, and WooCommerce products to answer with real, linked results.
WooCommerce tools — product search, order status lookup (ownership-verified), cart links, and stock checks.
Hybrid live-chat handover — visitors can request a human operator; admins answer from an in-dashboard live inbox with real-time streaming.
Action tools — the assistant can perform cart and checkout actions for visitors.
BYOK provider engine — OpenAI by default, plus DeepSeek, xAI/Grok, Gemini, OpenRouter, and custom OpenAI-compatible endpoints (Pro).
Summarized knowledge base (Pro) — pre-indexed AI summaries of all site content reduce token usage and speed up answers.
Push notifications (Pro) — instant Telegram and email alerts when a visitor requests a human operator.
The plugin respects your visitors’ privacy: order and subscription lookups are limited to logged-in users by default.
To display the chat bubble, add the [liikachat] shortcode to any post, page, or widget.
External Services
This plugin connects to external services to provide AI chat functionality.
OpenAI API (or any OpenAI-compatible endpoint)
What it does: The plugin sends user messages to the configured AI API endpoint to generate chat responses.
What data is sent: The user’s message content, the selected model name, and the user’s own API key (configured by the site owner).
When it is sent: Data is sent only when a visitor submits a message through the chat widget.
Service Provider: OpenAI, or any third-party provider chosen by the user via custom endpoint configuration.
Privacy Policy: https://openai.com/policies/privacy-policy/
Terms of Service: https://openai.com/policies/terms-of-use/
Note: This plugin does NOT use a central API proxy. All API calls are made directly from the site owner’s server to the configured endpoint, using the site owner’s own API key.
