內容簡介
總結: LenoChat讓您能夠即時與您的網站訪客互動，提供即時訊息、客戶支援增強、更快回應時間和更緊密的客戶連繫。
問題與答案:
1. LenoChat提供了哪些功能？
- 即時訊息
- 客戶支援增強
- 更快回應時間
- 更緊密的客戶連繫
2. LenoChat是如何尊重用戶的隱私？
- LenoChat尊重用戶的隱私，更多信息請參閱https://www.lenochat.com/privacy-policy/
外掛標籤
開發者團隊
原文外掛簡介
LenoChat – AI Live Chat, Copilot & Multichannel Messaging
LenoChat is an all-in-one customer experience solution — combining Live Chat, Smart AI Agent, AI Copilot, and Multichannel Messaging in one simple tool.
Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
🤖 Smart AI Agent & Copilot
Smart AI Agent: Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.
Knowledge-Based AI Replies: Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).
Instant References: Every AI response includes clickable source links so customers can see exactly where the answer came from.
AI Copilot for Agents: Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending.
Your team replies faster, more accurately, and always in the right voice.
✅ Key Features
Multi-Channel Messaging: Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.
Real-Time Support: See what customers are typing before they hit send, allowing faster and more personalised responses.
Customisable Chat Widget: Match your brand with your own colours, logo, and greetings.
Team Collaboration: Add agents and assign chats seamlessly.
Operating Hours Control: Set your business hours and automatically manage offline messages.
💡 Why Choose LenoChat
Smart + Simple: AI-powered, yet designed for anyone to use.
Built for Businesses of All Sizes: From solo entrepreneurs to growing teams.
Affordable & Transparent: Start free with all essential features. Upgrade anytime for advanced AI tools.
📱 Mobile Apps
Stay connected anywhere with LenoChat Mobile for:
* iOS
* Android
LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.
Privacy Policy
LenoChat respects user privacy. For more information, visit our Privacy Policy.
Credits
LenoChat is developed and maintained by the LenoChat Team.
For partnership or support inquiries, visit Contact Us – LenoChat
