內容簡介
Kvickdesk 外掛將您的 WordPress 網站與 Kvickdesk 連接，為服務與維修業務提供即時的客服支援。客戶可以直接在網站上報告問題，並透過 Kvickdesk 入口網站接收結構化的工單，包含 AI 協助的初步評估和服務報告。
【主要功能】
• 每頁浮動支援按鈕，文字、顏色及位置可配置
• Gutenberg 區塊「Kvickdesk-knapp」，可精確放置按鈕
• 短碼 [kvickdesk]，適用於經典編輯器和小工具
• 自動品牌顏色，按鈕可自動選擇品牌色
• 隔離設計，表單在保護的模態中開啟
外掛標籤
開發者團隊
原文外掛簡介
Kvickdesk connects your WordPress site to Kvickdesk – a Swedish helpdesk/ticketing service for service and repair businesses. Your customers report their issue directly on your site, and you receive the ticket neatly structured in your Kvickdesk portal, with AI-assisted initial assessment, a troubleshooting plan, time tracking and service reports.
The plugin and the service are currently in Swedish, aimed at Swedish businesses.
What you get:
Floating support button on every page – configurable text, color and position (right/left)
Gutenberg block “Kvickdesk-knapp” – place the button exactly where you want it, with full WordPress design controls (color, typography, padding, border, shadow)
Shortcode [kvickdesk] for classic editors and widgets – e.g. [kvickdesk text="Report an issue"]
Automatic brand color – the button picks up your brand color from your Kvickdesk profile, or set a custom one
Isolated design – the form opens in a protected modal (Shadow DOM + iframe) that neither affects nor is affected by your theme
The form and the ticket workflow are powered by the Kvickdesk platform. A Kvickdesk account is required (14-day free trial, then a subscription).
External services
This plugin is a client for Kvickdesk, a SaaS helpdesk service operated by BohlinTech, a registered Swedish sole proprietorship (enskild firma). The plugin requires a Kvickdesk account to be useful.
The plugin loads the widget script from app.kvickdesk.se (our own domain) on the public pages of your site, but only after you have entered your company ID on the settings page. The script request itself only exposes standard technical data (such as the visitor’s IP address) to our servers, like any script load.
When a visitor opens the support form and submits a ticket, the data the visitor entered (name, email, optional phone number, and the problem description) is sent to Kvickdesk’s EU-hosted backend, in order to create the support ticket for the business the site belongs to.
No data is sent before the visitor actively submits the form. The plugin does not track visitors and sets no cookies.
Service links: Terms of service · Privacy policy
