內容簡介
作者： Fahad Mahmood
項目網址: http://androidbubble.com/blog/wordpress/plugins/inbox
演示網址: http://demo.androidbubble.com/help
授權： GPL 3，請查閱下方的版權說明與標題。
Inbox 是一個免費的 WooCommerce 廠商和客戶間的溝通工具。使用此外掛，廠商可以管理自己的溝通串聯。任何登錄的使用者都可以透過幫助頁面發問或提出任何疑問。使用者可以從列表中選擇相關部門，填寫選擇性的電子郵件信箱和留言，這些訊息將出現在收件匣和管理員面板中。相關的管理員或主持人將以支援部門的身分回覆查詢。管理員可以新增部門，按部門管理員工。管理員還可以監控溝通串聯，並使用提醒應用篩選器。
WooCommerce 客戶也可以透過支援部門和線上廠商來管理通訊串聯。只有已登錄的使用者才能在系統中進行溝通。此外，您可以創建像聯絡表單等支援/幫助桌面服務。未註冊的使用者也可以提交查詢，您的管理員/主持人可以回覆這些串聯。
標籤
訊息、使用者、管理、支援、工單、解決中心、爭議、提醒、聊天、幫助台、廠商
功能
管理員可以向所有使用者發送/排程訊息
查看所有通訊串聯並應用篩選器
定義不同的部門並指派銷售和支援人員
使用者清單短碼
允許/禁止串聯中的詞語
Google 地圖 API 相容性
基於短碼的頁面
版權
此 WordPress 外掛是一個自由軟體：您可以按照自由軟體基金會所公布的 GNU 通用公眾授權條款第二版或隨後的任何版本的條款和條件再發佈和/或修改此外掛。這一個 WordPress 外掛是基於通用公眾授權條款的，它们是GNU 自由软件许可证的替代版本。這個 WordPress 外掛是希望能夠提供有用的資訊，但不保證適合任何特殊或一般用途。更多詳情請參考 GNU 通用公眾授權條款，您應該收到一份 GNU 通用公眾授權條款的副本與此 WordPress 外掛一起。如果沒有，請參閱 http://www.gnu.org/licenses/gpl-2.0.html。
外掛標籤
開發者團隊
② 後台搜尋「Inbox – Private Messaging, Guest Messages & Help Desk」→ 直接安裝（推薦）
📦 歷史版本下載
原文外掛簡介
Inbox is a messaging system for your own WordPress site. It is not an email client and does not connect to Gmail or other mailboxes. It lets the people on your site talk to each other, and lets visitors reach them, without anyone leaving WordPress. It works on any site, and supports WooCommerce vendors and customers automatically when WooCommerce is active.
What you can do
Private messages between members. Students, customers, vendors, staff, anyone with an account.
Messages from visitors. People who aren’t logged in can write to a member or to your support team. Visitor messages arrive in a separate Requests folder, so strangers never clutter the main inbox.
Reply to visitors. Visitors confirm their email address first, then follow the conversation through a private link and get an email when someone replies.
Stay in control. Every member can switch off visitor messages, and block or report a sender. Admins can switch visitor messages off for the whole site.
A real inbox. Inbox, Requests, Sent, Archived and Trash folders, read/unread, search, and email notifications.
Support departments. Create departments, assign staff, and put a help form on any page. Staff can close and reopen conversations.
Announcements. Send or schedule a message to all members or to one role.
Blocked words. Reject messages that contain words you choose.
WooCommerce. A “Message the seller” button on product pages and a Messages link in My Account.
Shortcodes. [inbox], [inbox_help] and [inbox_contact]. Inbox and Help pages are created for you on activation.
Security and privacy
Visitor forms are protected by a honeypot, a signed timing check, rate limits, email confirmation and an optional CAPTCHA.
Requests, replies and settings are checked with nonces and capability checks. Input is sanitized, output is escaped, and queries are prepared.
Message text is plain text only. Nothing a user writes is ever rendered as HTML.
Visitor links are secret tokens. Only a hash is stored in the database.
A member’s email address is never shown to visitors.
Administrators can’t read private member conversations unless you turn that on in Settings. Support requests are always readable by staff.
Choose to delete all data when the plugin is uninstalled.
External services
Inbox does not contact any external service by default. If you choose a CAPTCHA provider under Inbox > Settings, the plugin loads that provider’s script on pages that show a visitor form, and sends the visitor’s CAPTCHA response (and IP address) to the provider to check it. Providers you can choose, with their terms and privacy policies:
Cloudflare Turnstile: terms, privacy policy
hCaptcha: terms, privacy policy
Google reCAPTCHA: terms, privacy policy
Good to know
Live chat and file attachments are not included.
Version 2 starts with a clean slate. Conversations from version 1.x are not imported (they are left untouched in your database).
