內容簡介
Handled Chat 是一款利用人工智慧自動處理對話的外掛，能即時回答客戶支持問題並篩選銷售線索，減少人力需求，提升網站互動效率。
【主要功能】
• 自動篩選銷售線索並轉接至團隊
• 根據自訂的常見問題解答客戶問題
• 當對話需要時自動轉接真人客服
• 適用於任何 WordPress 網站，包括 WooCommerce
外掛標籤
開發者團隊
原文外掛簡介
Most chat widgets help a human agent respond faster. Handled is different: it’s an AI that handles the conversation itself. It qualifies sales leads the moment they arrive, and answers customer support questions instantly using your own FAQs and policies, without needing a person at the keyboard. It works around the clock, hands off to a real person whenever a conversation genuinely needs one, and captures visitor details for every qualified lead.
This plugin adds the Handled chat widget to your site. It does not include any chat logic itself: your site sends visitor messages to Handled’s own servers at handled.support, which is where the AI, your FAQs, and your escalation contacts are configured.
You need a Handled account to use this plugin. Sign up for a free trial at handled.support, then find your tenant slug and instance key on the Widget Config page of your dashboard.
Features
Qualifies sales leads and routes them to your team
Answers support questions from your own FAQs and policies
Hands off to a real person whenever a conversation needs one
Works on any WordPress site, WooCommerce or not
External service
This plugin connects to Handled (handled.support), a third-party service operated by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not on your own site. See Handled’s Terms & Conditions and Privacy Policy for details on how conversation data is handled.
