內容簡介
GPSoftwareServices Support Manager 是一款專為 IT 服務公司、維護提供者及獨立技術人員設計的支援管理工作空間，提供客戶與設備管理、技術介入歷史及支援請求等功能，提升服務效率與客戶滿意度。
【主要功能】
• 客戶與設備管理
• 技術介入與工作歷史
• 支援請求與客戶評論
• 限制或無限制的協助包
• 年度服務合約與報告
• 客戶入口網站與歷史記錄
外掛標籤
開發者團隊
② 後台搜尋「GPSoftwareServices Support Manager」→ 直接安裝（推薦）
原文外掛簡介
GPSoftwareServices Support Manager is a distinctive support-management workspace for IT service companies, maintenance providers and independent technicians.
Main features include:
Customer and device management.
Technical interventions and work history.
Support requests and customer-facing comments.
Assistance packages with limited or unlimited interventions.
Annual service contracts and contract value reporting.
Customer portal with devices, contracts, requests and intervention history.
Deadlines, calendar, economic reports and CSV exports.
Multi-company data separation.
Locally generated device QR codes, without sending device URLs or tokens to third parties.
The plugin stores its data in dedicated WordPress database tables. Deactivating the plugin never removes data. Administrators may explicitly enable data removal from the plugin settings before uninstalling it.
Privacy
GPSoftwareServices Support Manager does not track administrators, customers or site visitors. It does not send usage analytics, device URLs, QR tokens or customer data to GP Software Services or to third-party services.
Device QR codes are generated locally in the browser using a bundled MIT-licensed QR encoder. No remote QR service is contacted.
External services
This plugin does not require or contact any external service during normal operation.
Development
The complete source code for this plugin is publicly available at:
https://github.com/GPSoftwareServices/gpsoftwareservices-support-manager
The human-readable JavaScript source is available under:
assets/src/admin-v2.source.js
No build step is required.
