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② 後台搜尋「Precise Expressions – Returns & Exchanges Portal Lite」→ 直接安裝（推薦）
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原文外掛簡介
Precise Expressions – Returns & Exchanges Portal (Lite) adds a customer-facing returns portal shortcode and an admin RMA workflow for WooCommerce stores.
Lite is focused on return requests. Customers can look up an order, submit a return request, track status, and follow the return workflow from approval through completion.
Key points:
HPOS-aligned custom tables for RMA data.
Guest and logged-in lookup by order number and billing email.
Item-level duplicate prevention for active return pipeline statuses.
Portal status tracking with secure deep-link support in approval email.
Admin list and detail screens under WooCommerce > Return & Exchange.
No external SaaS calls, no tracking, and no upsell content in transactional emails.
What Lite includes
This plugin is designed for stores that want a structured returns workflow without requiring customer accounts.
Customers can:
look up an order using order number and billing email
submit a return request from the front-end portal
upload images or supporting files with the request
track the request status from the portal
follow the approved return flow and mark the return as sent
Store admins can:
review incoming return requests
approve or decline requests
move requests through the return workflow
view request history, uploaded files, and customer details
manage return operations from WooCommerce > Return & Exchange
Upgrade to Pro
Returns & Exchanges Portal Pro adds advanced customer service workflows for stores that need more than standard returns.
Pro features include:
exchange requests
order cancellation requests
approval-gated replacement purchase flow
linked replacement orders for exchanges
expanded admin workflow controls
additional Pro-only settings and workflow automation
Lite is ideal if you only need a structured returns portal.
Pro is designed for stores that also need exchanges and cancellation handling.
