內容簡介
EnvisaSoft Live Chat 外掛為您的 WordPress 網站添加即時聊天功能，讓訪客能夠與支援或銷售團隊即時溝通。透過 EnvisaSoft Inbox，您的團隊可以輕鬆回覆訪客訊息，提升客戶互動體驗。
【主要功能】
• 即時聊天泡泡，方便訪客聯繫支援團隊
• 訪客可在團隊離線時留言
• EnvisaSoft Inbox 用於管理對話
• 自訂聊天小工具的位置、顏色和標題
• 支援多個網站連接，按月計費
外掛標籤
開發者團隊
原文外掛簡介
EnvisaSoft Live Chat adds a live chat bubble to your WordPress site so visitors can talk with your support or sales team in real time. Conversations are handled in the EnvisaSoft Inbox, where your team can reply to visitors.
Visitors
On public pages, visitors get a chat bubble and are asked for their name and email before starting a conversation. If your team is offline, visitors can still leave a message and be contacted later.
Your team
New conversations enter a waiting state. An agent accepts the conversation, and the visitor is notified when the agent joins. Agents reply from the EnvisaSoft Inbox using their configured display name.
How it works
Install and activate the plugin.
Go to Settings → Live Chat.
Click Connect EnvisaSoft.
Sign in or create an EnvisaSoft account.
Select an existing website or create a new one.
The chat widget appears on your public WordPress pages.
Open the EnvisaSoft Inbox to receive and reply to visitor messages.
Account
An EnvisaSoft account is required because the EnvisaSoft Inbox, website connection, chat management, and trial are provided by EnvisaSoft. The WordPress plugin is the connector between your WordPress website and the EnvisaSoft service.
Trial
Start with a 14-day free trial. No card is entered in WordPress when connecting the plugin.
Pricing
After the trial, pricing is $4.99 USD/month per active website.
Examples:
1 active website = $4.99/month
2 active websites = $9.98/month
3 active websites = $14.97/month
Agents and visitors are not billed.
Multiple websites
You can connect multiple websites. Each active website is billed separately at $4.99 USD/month.
Customization
Customize the chat widget’s position, color, and title. EnvisaSoft is the source of truth for these widget settings, so connected WordPress sites use the settings provided by EnvisaSoft.
Features
Real-time visitor chat on public WordPress pages
Connect EnvisaSoft without copying a Site ID during normal setup
EnvisaSoft Inbox for receiving and replying to conversations
Visitor name and email collection before chat
Waiting queue and agent acceptance
Agent display names
Online and offline chat behavior
Offline messages when agents are unavailable
Chat widget position, color, and title customization
Multiple websites with separate per-active-website billing
14-day free trial
$4.99 USD/month per active website after the trial
Disconnect the WordPress site without deleting the EnvisaSoft website
This plugin is provided by Author Elixir Inc. (EnvisaSoft). It is not affiliated with or endorsed by WordPress.org.
Configuration
Connect EnvisaSoft is the primary setup. Existing installations that already saved a Site ID continue to work and are shown as connected manually.
Disconnect removes the local connection and turns the widget off. It does not delete the website in EnvisaSoft. You can connect again later.
Widget appearance settings in WordPress are a starting point. Appearance saved in your EnvisaSoft dashboard continues to apply.
External Service
This plugin connects to the EnvisaSoft Live Chat service at:
https://chat.envisasoft.com
The service provides account connection (Connect EnvisaSoft), visitor sessions, conversations, message delivery, and live-chat functionality. The plugin loads this external script because the chat product is the EnvisaSoft service, not a chat engine inside WordPress:
https://chat.envisasoft.com/widget.js
Connect EnvisaSoft uses a secure authorization flow (OAuth with PKCE). WordPress sends this site’s public website address and the admin callback URL so EnvisaSoft can authorize the correct website. EnvisaSoft passwords are not stored in WordPress. No client secret is included in the plugin.
When the widget is active, visitor interaction with the chat may transmit information to EnvisaSoft, including chat messages and information necessary to maintain the visitor’s chat session and conversation.
Service: https://chat.envisasoft.com
Company: https://envisasoft.com
Privacy Policy: https://chat.envisasoft.com/privacy
Terms of Service: https://chat.envisasoft.com/terms
Help: https://chat.envisasoft.com/help
Privacy
This WordPress plugin does not create visitor accounts or store chat conversations in the WordPress database.
When an administrator uses Connect EnvisaSoft, EnvisaSoft may process:
The public WordPress website address
The WordPress admin callback URL used to return to Settings → Live Chat
The EnvisaSoft account used to authorize the website
The selected or created EnvisaSoft website name
When a visitor uses the chat widget, EnvisaSoft may process:
Visitor name, if the visitor provides one
Visitor email, if the visitor provides one
Chat messages
Conversation identifiers needed to continue the thread
Current page URL and page title, when the widget sends them
Technical information required for the chat connection (including a visitor session token stored in the visitor’s browser)
The plugin itself does not send analytics, telemetry, or unused tracking requests. External requests are limited to the documented EnvisaSoft chat service and, when an administrator connects or disconnects an account, the EnvisaSoft authorization endpoints.
