外掛標籤
開發者團隊
② 後台搜尋「Diagnostic Support Widget for Certorix」→ 直接安裝（推薦）
原文外掛簡介
Certorix turns your support documentation into an interactive AI diagnostic tree. Customers resolve issues step-by-step without waiting for an agent.
Key features
One-click install — enter your Organization ID and you’re live
Auto-embed — widget appears on every front-end page automatically
Shortcode — [certorix_widget] for precise placement on any page or post
Gutenberg block — drag-and-drop with live color preview in the editor
WooCommerce — auto-detects product context on product pages
Multilingual — passes WordPress site language to the widget automatically
VNT-certified facts — AI answers backed by Ed25519-signed product facts
How it works
Sign up at certorix.online
Build your diagnostic trees and publish them
Copy your Organization ID from Settings → Widget Generator
Paste it in WordPress → Settings → Certorix
Enable auto-embed or add [certorix_widget] to any page
Requirements
A Certorix account (free tier available)
PHP 7.4 or higher
WordPress 6.0 or higher
External Services
This plugin connects to the Certorix API (api.certorix.online) to:
Load the widget script: https://api.certorix.online/widget/v1/widget.portal.js
Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.
The connection is made client-side (in the visitor’s browser), only when the widget is active on the page. The plugin itself makes no server-side HTTP requests.
What is sent: the Organization ID you configured, the visitor’s question or answers during a diagnostic, and (if the visitor submits a ticket) their name and email address.
When it is sent: only when a visitor interacts with the widget. No data is sent on page load or when the widget is not active.
Certorix Terms of Service: https://certorix.online/legal/terms
Certorix Privacy Policy: https://certorix.online/legal/privacy
