內容簡介
Cense AI 提供 Conversational AI 解決方案，提升購買體驗、改善客戶服務、自動化對話並增加客戶互動，以驅動小型和中型企業的收入。該平台可透過短信和各種信使應用程序實現即時客戶溝通，以滿足千萬在線購物者的需求。
Cense assistant(chatbot) 可輕鬆安裝、自定義並部署，無需編碼，為企業節省了大量時間和金錢。Cense assistant 可輕鬆配置以匹配企業的風格(字型/色彩)。
可輕鬆搜索帶有本地/傳統名稱的產品，以便客戶不必花時間查看他們不感興趣的產品目錄和產品。還可以向客戶顯示上銷和交叉銷售的產品。商家可以輕鬆配置列表中產品的顯示方式，無論是隨機、最新還是熱門。
如果客戶詢問優惠券或折扣碼，商家也可以輕鬆配置顯示在對話中的相關內容。
Cense 為電子商務零售商提供非常簡單的設置過程。它與後端電子商務店鋪同步，提取所有相關的產品信息，並在短短幾小時內培訓助理。
設置過程完成後，助手將能夠執行以下功能:
商業用戶
– 回答客戶查詢
– 幫助客戶搜尋產品
– 強調促銷、優惠券
– 協助跟蹤訂單
– 協助客戶無縫退換貨
– 通過即時聊天選項與客戶支持集成
商家
– 提醒補充產品
– 一鍵發送電子郵件和短信以進行促銷/優惠券
– 顯示基於客戶購買的產品(用於上銷/交叉銷售)
– 最受歡迎和最不受歡迎的產品報告
升級
支持
平台功能:
配置商店助手，匹配公司品牌和風格
使用默認設置訓練了 15+ 個用戶故事
可定義和訓練無限的用戶故事
提供工具使產品搜索更加方便和簡單
配置電子郵件和短信模板
配置無限的基於 JSON 的 API (Webhook)
配置支持團隊聯繫詳細信息
直接與所有終端用戶進行即時聊天
下載並集成移動和 Web SDK
世界一流的客戶支持
低回應時間
我們始終盡力在幾個小時或一天內回應。
在 24 小時內解決問題。
WordPress 控制面板:
通過以下步驟安裝 Cense Chatbot 插件-
註冊 https://cense.ai
進入菜單-> 雜項。下載授權密鑰。
登錄 WordPress 帳戶。從您的控制面板轉到插件
點擊 “新增” 按鈕，然後搜索“Cense Bot”
安裝該插件。
立即啟用它。
外掛標籤
開發者團隊
② 後台搜尋「Cense Conversational AI Chatbot」→ 直接安裝（推薦）
原文外掛簡介
Cense AI provides small and medium sized businesses (SMBs) with Conversational AI solutions to drive revenue to enhance buying journey, improve customer service, automate conversations and multiply customer interactions. The platform enables real-time customer communication through text messaging and various messenger applications for millions of online shoppers.
Cense assistant(chatbot) can easily be installed, customized and deployed without any coding, saving businesses a considerable amount of time and money. Cense assistant can be easily configured matching the style(fonts/colors) of the business.
Products with local/traditional names can be easily searched, so that customers don’t spend time going through the catalogs and products that they are not interested in. Products for up-sell & cross-sell can also be displayed to customers.
Business owners can easily configure the way list of products are displayed, be it random or latest or popular.
They can also configure the coupon or discount codes that need to be shown in the chats if at all customers ask for it.
Cense provides a very easy setup process for eCommerce retailers. It syncs with the backend Ecommerce store, pulls all relevant
product information, and trains the assistant within mere hours.
After the setup process is complete, the assistant is be able to perform following functions:
Business Users
– Respond to customer queries
– Assist customers in product search
– Highlight promotions, coupons
– Help with Order Tracking
– Assist customers in seamless returns & refunds
– Integrate with customer support with live chat option
Business Owners
– Send reminders for replenishment of products
– One-click emails & SMS to customers for promotions/coupons
– Report on most and least desired products
– Showcase of products (for up-sell/ cross-sell) based on customer purchase
Upgrade
Support
Platform Features:
Configure Store Assistant, matching company branding and styling
15+ user stories are trained with the default set-up
Unlimited user stories can be defined and trained
Tools available to make product search more easier and simple
Configure Email & SMS Templates
Configure unlimited JSON based APIs(webhooks)
Configure Support Team Contact Details
Live chat with end users
Download and integrate mobile and web SDKs
WORLD CLASS CUSTOMER SUPPORT
Low response time
We always try to respond within hours or within a day.
Resolving an issue within 24 hours.
WordPress Dashboard:
Install Cense Chatbot Plugin with the following steps-
Register with https://cense.ai
Go to Menu -> Miscellaneous. Download the License Key.
Login WordPress Account. From Your Dashboard Go To Plugins
Search for “Cense Bot” after clicking on “Add New” button
Install the plugin.
Activate it right away.
It will be added to Settings menu.
Click on Cense AI Chatbot plugin. Enter the license key in the input field. Save it.
After these steps, you can find the cense bot widget on your website
If you still face any issues get in contact with us.
1.0.0
Initial release.
