[WordPress] 外掛分享： PiWeb Cancel order / Refund request for WooCommerce

內容簡介

PiWeb Cancel order / Refund request for WooCommerce 外掛可將 WooCommerce 的訂單取消按鈕替換為訂單取消請求按鈕，讓顧客能夠更方便地提出退款請求，並提供取消原因，提升顧客服務體驗。

【主要功能】
• 根據訂單狀態啟用退款請求按鈕
• 顧客可填寫取消原因
• 管理員可選擇接受或拒絕取消請求
• 提供取消原因的選擇列表
• 自動將取消原因添加至訂單備註
• 支援自動退款為商店信用折扣券

外掛標籤

開發者團隊

原文外掛簡介

Replace WooCommerce cancel order button with order cancellation request button, here is what this plugin can do for you
✅ You can enable an order refund request button based on the order status; this will replace the WooCommerce cancel order button
✅ If you want to replace the order cancellation button with this order cancellation request button then activate this button on orders with status Pending and Failed
✅ Users can add a reason why they want to cancel the order
✅ Admin will receive an email with the order cancellation request and the reason for cancellation
✅ Display a custom note to your customers when they try to send a cancellation request.
✅ Make the reason a required field
✅ Admin can either decide to cancel the order or move it back to Processing state
✅ If Admin marks the order as Cancelled the user will be sent an email stating their order cancellation request was accepted
✅ If Admin moves the order status to Processing or Complete then the user will get an email stating their cancellation request was denied
✅ Hide the cancellation request button after a certain period of time.
✅ Give a list of cancellation reasons for users to select from
✅ View order detail link added in the email sent to the customer; you have the option to add this link for registered customers, guest customers, or both
✅ Guest customers can request order cancellation from the link given in the order detail page (Thank You page)
✅ Cancellation reason is automatically added in the Order note
✅ Auto refund as a store credit discount coupon
✅ Give the customer the option to accept a direct refund as a store credit discount coupon; this way you can keep the customer’s money in your store
Repeat Order option
With our extension you can integrate and display the button “re-order”, “repeat order” on the overview page.
This allows your customer to place the same order easily without going through your site to find the same product again, which they purchased in the past.
✅ Enable the repeat order button based on the order status or on all orders
✅ If the customer’s cart is empty it will directly put the product in the customer’s cart
✅ If the customer has other products in the cart, they are given the option of either merging them with their cart or replacing their existing cart
✅ If an ordered product no longer exists it gives the name of the product that can’t be added to the cart (remaining products will be added)
✅ If the product variation has changed then it gives a message that they need to add that product manually
✅ Options to customize the text of the button and message shown
Get pro version
Buy Pro | Try pro version on test site | Documentation
Pro version offers all the features of the free version plus these extra features:
✅ Allows your customer to place a partial order cancellation request: for example, if they ordered products A & B and only want to cancel product A, they can place a cancellation request for product A only.
✅ Disable the cancellation option for a specific product: mark product A as non-cancellable so users won’t be able to place a cancellation request for that product.
✅ Allow users to upload an image along with a cancellation request
✅ Give the option to withdraw a cancellation request
✅ Disable the cancellation request option based on the payment method
✅ Disable the cancellation request option based on the customer group
✅ Set the default action on repeat order
✅ Redirect to cart or checkout page once repeat order products are added to the cart
✅ Admin will get an email that shows the product and the quantity the user has requested to cancel
✅ Customer will also get an email stating their cancellation request has been submitted; it will also show the product quantities the user has requested to cancel.
✅ Auto refund in TerraWallet
✅ Give the customer the option to accept a direct refund in their Wallet (TerraWallet) or as a store credit discount coupon

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