內容簡介
**總結：**
Akia Web Chat 是一個 WordPress 外掛，透過 Akia 服務在您的網站上實現智能聊天功能。這個外掛充當一個界面，將您的 WordPress 網站與針對酒店行業專門設計的 Akia 對話式人工智能平台連接。
**問題與答案：**
1. **這個外掛的主要功能有哪些？**
- 簡單與 Akia 的聊天服務整合
- 透過 WordPress 管理設置進行簡單配置
- 在您的網站上自動加載聊天小工具
- 管理員通知，幫助您配置外掛
- 簡單的“配置 Akia”設置流程
2. **這個外掛連接到哪些外部服務，以提供網站上的聊天功能？**
- 這個外掛連接到 Akia 的外部服務，以在您的網站上提供聊天功能。此聊天服務是外掛正常運作所必需的，用於向您的網站訪客展示交互式聊天小工具。
3. **這個外掛什麼時候發送什麼數據？**
- 在外掛配置期間（僅管理員）：您的網站來源（域）會被發送到 https://sys.akia.ai/website_chat_token_exchange 以建立安全連接並獲取驗證令牌。這僅在您完成 WordPress 管理面板中的“配置 Akia”設置流程時發生。
- 在您的網站前端（當啟用聊天時）：驗證令牌（安全存儲在 WordPress 選項中）會包含在 URL 中，當從 https://sys.akia.ai/website_chat_js/{token}/chat.js 加載聊天 JavaScript 時。當配置了有效令牌時，此腳本會在每個頁面查看時加載。
- 聊天 JavaScript 本身可能會收集並發送訪客數據（如聊天消息、頁面 URL 和其他交互數據）到 Akia 的伺服器。請參考 Akia 的隱私政策，以了解聊天服務收集什麼數據。
4. **這項服務的相關信息在哪裡可以找到？**
- 這項服務是由 Akia 提供的。
- 服務條款: https://mkt.akia.com/akia-terms-and-conditions
- 隱私政策: https://www.akia.com/privacy
- 要使用這個外掛，您需要：
1. 一個有效的 Akia 帳戶
2. 在外掛設置中完成“配置 Akia”流程
- 這個外掛是免費使用的，但 Akia 服務本身可能有其自己的價格和條款。請參考 Akia 的網站以獲取服務詳情、定價和使用條款。如果有關條款和條件的問題，請直接聯繫 Akia。
外掛標籤
開發者團隊
原文外掛簡介
Akia Web Chat is a WordPress plugin that enables intelligent chat functionality on your website through the Akia service. This plugin acts as an interface to connect your WordPress site with Akia’s conversational AI platform, designed specifically for the hospitality industry.
Key Features:
Easy integration with Akia’s chat service
Simple configuration through WordPress admin settings
Automatic chat widget loading on your website
Admin notifications to help you configure the plugin
Simple “Configure Akia” setup flow
External Services
This plugin connects to Akia’s external service to provide chat functionality on your website. The chat service is required for the plugin to function and is used to display the interactive chat widget to your website visitors.
What the service is and what it is used for:
This plugin connects to Akia’s chat service (https://sys.akia.ai/) to provide an interactive chat widget on your website. The service enables real-time chat conversations between your website visitors and Akia’s conversational AI platform.
What data is sent and when:
During plugin configuration (admin only):
Your website’s origin (domain) is sent to https://sys.akia.ai/website_chat_token_exchange to establish a secure connection and obtain an authentication token. This happens only when you complete the “Configure Akia” setup flow in the WordPress admin panel.
On your website’s frontend (when chat is enabled):
The authentication token (stored securely in WordPress options) is included in the URL when loading the chat JavaScript from https://sys.akia.ai/website_chat_js/{token}/chat.js. This script is loaded on every page view when a valid token is configured.
The chat JavaScript itself may collect and send visitor data (such as chat messages, page URLs, and other interaction data) to Akia’s servers. Please refer to Akia’s Privacy Policy for details on what data is collected by the chat service.
Service Information:
This service is provided by Akia:
* Terms of Service: https://mkt.akia.com/akia-terms-and-conditions
* Privacy Policy: https://www.akia.com/privacy
To use this plugin, you will need:
1. An active Akia account
2. Complete the “Configure Akia” flow in the plugin settings
The plugin is free to use, but the Akia service itself may have its own pricing and terms. Please refer to Akia’s website for service details, pricing, and terms of use. For questions about terms and conditions, please contact Akia directly.
