內容簡介
Aisk 是一款專為 WooCommerce 商店設計的 AI 聊天機器人外掛，提供即時客戶支援，並整合 WhatsApp 和 Telegram。透過自學能力，Aisk 能有效處理常見詢問，減少支援工單，並提供個性化產品推薦。
【主要功能】
• 自學知識庫，持續優化回應
• 支援 WhatsApp 和 Telegram 聊天
• 提供個性化產品推薦
• 減少客戶支援工單數量
• 即時更新知識庫內容
外掛標籤
開發者團隊
② 後台搜尋「Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot」→ 直接安裝（推薦）
📦 歷史版本下載
原文外掛簡介
Aisk is an AI-powered chatbot plugin for WordPress designed to integrate seamlessly with WooCommerce stores. Our free WordPress chatbot plugin provides AI-driven customer support with WhatsApp live chat and Telegram integration. With powerful AI knowledgebase plugin features, Aisk handles routine customer inquiries, reduces support tickets, and provides personalized product recommendations.
Self-Learning AI Knowledgebase
One of the standout features of Aisk is its self-learning capability. The AI-powered chatbot learns from your business content and continuously improves its responses. During setup, Aisk’s “Generate Embeddings” process analyzes your website pages, product descriptions, FAQs, and other content to create a customized knowledge base. This enables the chatbot in WordPress to provide accurate and relevant answers based on your website. You can easily update this knowledge base by regenerating embeddings whenever new content is added to your site, ensuring the chatbot remains up-to-date with the latest information.
– Continuous Learning: As you add new content or update existing pages, Aisk’s “Generate Embeddings” process enables the AI to learn from the latest information. This self-learning process ensures that the chatbot remains accurate and up-to-date without manual intervention.
Intelligent Answering: The AI improves over time, ensuring it provides personalized, context-aware responses to customer queries, making it even smarter with every interaction.
Instant Customization: Any time new information is added to your site, you can regenerate the knowledge base and have the chatbot immediately adapt to the changes. This reduces the need for ongoing maintenance and ensures that the AI is always aligned with the latest content and product offerings.
The self-learning feature makes Aisk more than just a support tool; it becomes a dynamic, intelligent resource that grows alongside your business, offering consistent, personalized, and up-to-date customer service.
Why Choose AISK?
💯 Aisk Chat is FREE!
📉 Reduce support tickets to a significant number to focus your business
⏱️ Provide instant 24/7 customer support
👨💼 Free up your team’s time for complex issues
😊 Increase customer satisfaction with quick responses
📈 Boost sales with intelligent product recommendations
📱 Seamlessly integrate WhatsApp live chat and Telegram in WordPress
🔗 Improved URL handling and content extraction for better chatbot support in WordPress
WooCommerce Integration
AISK is built from the ground up for WooCommerce stores:
– Smart Product Search: Helps customers find products based on descriptions, colors, sizes, categories, and more.
– Order Management: Customers can track orders, view status, and submit inquiries about their orders using their order number and email.
– Intelligent Recommendations: Suggests relevant products based on customer queries and browsing history, improving conversion rates.
Powerful Aisk AI Chatbot Features
Automated Responses, No Delays. Ever.
Answer customer questions instantly 24/7 through your website, WhatsApp, and Telegram using your existing content. Aisk handles routine inquiries automatically, eliminating wait times, with seamless handoff to your team when needed.
Smart Product Recommendations That Convert
When customers describe what they want, Aisk instantly suggests matching products with images and purchase links, increasing conversions and order values through personalized recommendations.
Order Tracking Made Effortless
Customers can check order status, shipping updates, and tracking information via your website, WhatsApp, or Telegram, reducing support inquiries by 90%.
WhatsApp & Telegram Integration
Turn WhatsApp live chat WordPress and Telegram into your 24/7 sales and support channels. Customers can browse products, check order status, and get instant support using apps they already use daily.
Complete Omnichannel Support
Unify your website, WhatsApp, and Telegram conversations in a single dashboard. This ensures consistent responses across channels, eliminates communication silos, and provides your team complete visibility of customer interactions from every source.
📞 Support
If you have any questions or need assistance, please visit our support forum or contact us directly.
📝 License
This project is licensed under the GPL-2.0+ License – see the LICENSE file for details.
🔌 External Services
This plugin connects to several external services to provide its functionality. Here’s a detailed breakdown of each service and how it’s used:
OpenAI API
Purpose: Used for generating AI responses and creating embeddings from your content
Data Sent:
Content from your website (posts, pages, products)
User queries and messages
Custom knowledge base content
When:
During initial setup when generating embeddings
When processing user messages
When updating the knowledge base
Links:
Terms of Service
Privacy Policy
Telegram Bot API
Purpose: Enables chat functionality through Telegram messenger
Data Sent:
User messages
Bot responses
Product information
Order status updates
When:
When users interact with the Telegram bot
When sending automated responses
When processing order inquiries
Links:
Terms of Service
Privacy Policy
Twilio API
Purpose: Enables WhatsApp integration for customer support
Data Sent:
User messages
Bot responses
Product information
Order status updates
When:
When users interact via WhatsApp
When sending automated responses
When processing order inquiries
Links:
Terms of Service
Privacy Policy
IPAPI.co
Purpose: Used to detect user’s location for showing location in the chat list display
Data Sent:
User’s IP address
When:
When the chat widget is loaded
When location-based features are requested
Links:
Terms of Service
Privacy Policy
OpenStreetMap Nominatim
Purpose: Fallback used to turn the visitor’s browser location into a city/country name for the chat list display, only when IPAPI.co is unavailable
Data Sent:
Latitude and longitude from the visitor’s browser (only after the visitor allows location access in their browser)
When:
When a new chat conversation is started and the IPAPI.co lookup failed
Links:
Usage Policy
Privacy Policy
Appsero
Purpose: Optional anonymous usage analytics and deactivation feedback, used to improve the plugin
Data Sent:
Site URL, site name, admin name and email, WordPress/PHP/MySQL versions, server software, active theme and plugins, user count, locale
The server’s public IP address (looked up through icanhazip.com)
The deactivation reason and comment, only if the admin submits the deactivation feedback form
When:
Only after the site admin clicks “Allow” on the opt-in notice; nothing is sent if the notice is dismissed or tracking is not allowed
When the admin submits the deactivation feedback form
Links:
Privacy Policy
icanhazip.com (returns the server’s public IP address only)
Data Privacy
All data transmission to these services is done securely using HTTPS. The plugin only sends necessary data required for its functionality. You can control what data is sent by:
1. Configuring which content types are included in the knowledge base
2. Managing integration settings in the plugin dashboard
3. Using the privacy settings to control data collection
Source Code
The human-readable source for the compiled JavaScript and CSS in the build/ folder is included in the src/ folder of this plugin. To build it yourself:
1. Run npm install
2. Run npm run build
build/pdf.worker.min.js is the unmodified PDF.js worker from the pdfjs-dist package (Apache-2.0 license). Its source is available at github.com/mozilla/pdf.js.
Developed with ❤️ by Aisk.chat Team
Development
The JavaScript and CSS files in the build/ folder are compiled from the human-readable source code included in the src/ folder of this plugin, using Vite.
To build the assets yourself:
Install Node.js 18 or newer and Composer
Run npm install in the plugin folder
Run npm run build to generate build/chat-widget.js, build/chat-widget.css, build/chat-admin.js and build/chat-admin.css
Run composer install --no-dev to install the PHP dependencies (Smalot PdfParser) into vendor/
build/pdf.worker.min.js is the unmodified worker from PDF.js (pdfjs-dist package, Apache-2.0 license).
Support
Visit aisk.chat for documentation and support.
Privacy Policy
Aisk — AI Sales Chatbot for WooCommerce | Knowledgebase & Support bot uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.
Learn more about how Appsero collects and uses this data.
