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② 後台搜尋「WPCraftEngineer AI Knowledge Base」→ 直接安裝（推薦）
原文外掛簡介
WPCraftEngineer AI Knowledge Base lets site owners create a searchable support knowledge base and display AI-powered search or chat widgets on the frontend. The plugin stores knowledge base entries in your WordPress database and sends visitor questions plus relevant knowledge base content to the AI provider selected in the plugin settings.
The plugin is not affiliated with Anthropic, OpenAI, or Google. You must provide your own API key for the provider you choose.
Features
Natural language knowledge base search.
Chat widget that answers from saved knowledge base entries.
Admin-managed entries, collections, and basic analytics.
Optional query logging in the WordPress database.
Configurable provider: Anthropic Claude, OpenAI, or Google Gemini.
Shortcodes and sidebar widget support.
Shortcodes
[wpcfe_aikb] Full widget with search and chat.
[wpcfe_aikb collection="HR Policies"] Full widget filtered by collection.
[wpcfe_aikb_chat] Chat only.
[wpcfe_aikb_chat collection="Support FAQs"] Chat filtered by collection.
[wpcfe_aikb_search] Search only.
Requirements
WordPress 6.0 or newer.
PHP 8.0 or newer.
Your own API key for Anthropic, OpenAI, or Google Gemini.
External services
This plugin can connect to third-party AI services when an administrator configures an API key and a visitor or administrator uses the search, chat, provider test, or auto-classification features. The plugin sends the user’s question or test prompt, relevant knowledge base entry content, and selected model details to the configured AI provider so that the provider can generate search results, classifications, or chat answers.
Anthropic Claude
When Anthropic is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Anthropic API at https://api.anthropic.com/v1/messages. This is used to generate answers, classify entries, and test the configured provider connection.
Service provider: Anthropic PBC.
Terms: https://www.anthropic.com/legal/commercial-terms
Privacy: https://www.anthropic.com/legal/privacy
OpenAI
When OpenAI is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the OpenAI API at https://api.openai.com/v1/chat/completions. This is used to generate answers, classify entries, and test the configured provider connection.
Service provider: OpenAI, L.L.C.
Terms: https://openai.com/policies/terms-of-use
Privacy: https://openai.com/policies/privacy-policy
Google Gemini
When Google Gemini is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Google Gemini Generative Language API at https://generativelanguage.googleapis.com/v1beta/models/...:generateContent. This is used to generate answers, classify entries, and test the configured provider connection.
Service provider: Google LLC.
Terms: https://ai.google.dev/gemini-api/terms
Privacy: https://policies.google.com/privacy
No third-party AI request is made unless an administrator has entered an API key and uses or enables a feature that requires the selected provider.
