內容簡介
WP Ticket Ultra 提供了一系列功能，幫助您提供高品質客戶支援。
此外掛為那些需要提升支援服務的人所開發。我們知道要向您的客戶提供高品質的支援是多麼有挑戰性。公開論壇可能是個好選擇，但當您企業規模成長時，這往往會帶來更大的問題。我們也曾有類似的經驗，這就是為什麼我們開發了 WP Tickets Ultra。這個外掛對我們有很大的幫助，也會顯著改善您的客戶關係並提高總體利潤。
主要功能
SMTP 電子郵件發送
週末自訂訊息
員工後台
支援單通知規則
回覆通知規則
指派支援單負責人
自訂郵件主旨結構
自訂優先級設定
最大開放支援單上限
無限產品
無限部門
客戶管理
客戶後台
電子郵件通知範本
高級管理面板
條款與條件
了解此掛件的所有功能，請參閱 WP Ticket Ultra
有用的連結
入門指南
員工如何創建支援單？
客戶如何創建支援單？
管理員如何創建支援單？
付費擴充
WP Ticket Ultra 有一系列擴充，可讓您擴展插件的功效。
免費擴充
– 此附加元件將使您能夠添加 Google 的安全且用戶友好的 reCaptcha 驗證，以避免機器人垃圾郵件。
外掛標籤
開發者團隊
② 後台搜尋「WP Ticket Ultra Help Desk & Support Plugin」→ 直接安裝（推薦）
原文外掛簡介
WP Ticket Ultra offers a great suite of features that will help you to offer Top-Notch Customer Support.
This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We’ve gone through this experience, and that’s why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.
KEY FEATURES
SMTP Email Sending
Custom Message On Weekends
Staff Backend
Tickets Notification Rules
Replies Notification Rules
Assign Ticket Owner
Custom Email Subject Structure
Custom Priorities
Maximum Open Tickets Limit
Unlimited Products
Unlimited Departments
Clients Management
Clients Backend
Email Notification Templates
Advanced Admin Panel
Terms & Conditions
Read about all of the plugin’s features at WP Ticket Ultra
USEFUL LINKS
Getting Started Guide
How Do Staff Members Create Tickets?
How Do Client Create Tickets?
How Do Admins Create Tickets?
PAID EXTENSIONS
WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.
FREE EXTENSIONS
– With this add-on you will be able to add Google’s secure and user friendly reCaptcha verification in order to avoid bot spam registrations.
