前言介紹
- 這款 WordPress 外掛「LiveChat – WP live chat plugin for WordPress」是 2010-03-09 上架。
- 目前有 20000 個安裝啟用數。
- 上一次更新是 2025-04-23，距離現在已有 11 天。
- 外掛最低要求 WordPress 4.4 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.2 以上。
- 有 94 人給過評分。
- 論壇上目前有 1 個提問，問題解答率 0%
外掛協作開發者
livechat |
外掛標籤
live chat | chat plugin | WordPress chat | live chat plugin | wordpress live chat |
內容簡介
WordPress 聊天外掛
想在網站瀏覽時與客戶溝通嗎？使用 LiveChat 的 WordPress 外掛，您可以與客戶連線並隨時回答問題。
除了聊天外，您還可以根據不同條件發送個性化訊息。此外，您可以將聊天小視窗用作離線訊息的聯繫表單，甚至可以讓客戶註冊您的郵件列表。
功能豐富的 WordPress 即時聊天外掛
在聊天應用程式下，LiveChat 提供了多種效率功能，例如針對性訊息。例如，如果購物者沒有活動，這些訊息可以自動彈出您的結帳頁面上。
LiveChat 的個性化功能是無與倫比的。您可以自定義顏色和訊息，以配合您的網站。可以為移動體驗設置不同的主題，並可以添加團隊照片以進行更個性化的互動。
但這還不是全部。您可以快速設置快速回覆以回答重複的問題，並創建聊天標籤以簡化溝通。為了簡化您的客戶支援流程，您可以處理來自不同頁面的多個聊天視窗。
使用 LiveChat，您可以提供全天候的客戶支援。在非營業時間，客戶仍可以在聊天小視窗中與您聯繫 - 就像您的團隊在線上一樣。他們所有的訊息都存儲在 LiveChat 中，準備回復。
WordPress 網站的即時聊天
此外，這個外掛的重要之處是其可適用於最受歡迎的 WordPress 站點構建程序 - Elementor Page Builder、Divi Builder、Wordpress Page Builder、Beaver Builder 等。
此外，LiveChat 與任何 WordPress 主題或 WordPress 模板均無需進行任何修改即可完美配合。
想在 WordPress 商店瀏覽時與購物者溝通嗎？LiveChat 已與主要電子商務平台合作，包括 BigCommerce for WordPress、WooCommerce 和 Ecwid Ecommerce Shopping Cart。
易於自定義和擴展
從電子郵件營銷到社交媒體，LiveChat 與眾多熱門的第三方應用程式和服務無縫整合。這些包括 Zendesk、Messenger、HubSpot CRM、WhatsApp、Mailchimp、Salesforce 等。
WordPress 的即時聊天是什麼？
如果您擁有一個網站並且對您的業務感到認真，那麼您不能忽視即時聊天的重要性。
這個外掛的運作方式很簡單：一個典型的聊天小視窗位於您的 WordPress 網站的右下側。您的網站訪問者可以選擇與您聊天，或者您可以主動邀請他們進行聊天。此外，您可以將聊天小視窗用作離線訊息的聯繫表單，甚至可以讓客戶註冊您的郵件列表。
即時聊天軟體非常適合所有規模的企業，讓他們能夠完成更多銷售並提高客戶滿意度。
用法
安裝和啟用插件後，它將提示您連接到您的 LiveChat 帳戶或創建新帳戶。同步後，您需要登錄 LiveChat 的應用程式之一 - 網頁、桌面或移動。
注釋
要求
WordPress Live Chat Plugin by LiveChat 為免費，但您需要成為 LiveChat 的客戶。LiveChat 提供 14 天的免費試用。無需信用卡。
請在我們的網站上查看 LiveChat 的計劃和功能。
原文外掛簡介
WordPress chat plugin
Want to communicate with customers while they’re browsing your website? With LiveChat’s WordPress plugin, you can connect with them and answer questions as they come in.
Along with chatting, you can also send out personalized messages based on different criteria. Plus, you can use the chat widget as a contact form for offline messages or even to enable customers to sign up to your mailing list.
Feature-rich WordPress live chat plugin
Under the hood, LiveChat offers a number of efficiency features, such as targeted messages. These, for instance, could be used to automatically pop up on your checkout page if a shopper is inactive.
LiveChat’s personalization features are no match for the competition. You can customize colors and messages to match your website. It’s possible to set up different themes for the mobile experience, and you can add team photos for more personalized interactions.
But that’s not all. It’s a snip to set up quick replies to answer repetitive questions and create chat tags to streamline communication. To ease your customer support processes, you can handle multiple chat windows across different pages.
With LiveChat you can provide 24/7 customer support. During your off-hours, your customers will still be able to message you in the chat widget – just as they would if your team was online. All of their messages will be stored within LiveChat, ready to be replied to.
Live Chat for WordPress website
One of the key things about this plugin is that it is designed to work with the most popular WordPress site builders – Elementor Page Builder, Divi Builder, WordPress Page Builder, Beaver Builder, to name a few.
In addition, LiveChat works well with any WordPress theme or WordPress template without requiring any modifications.
Want to communicate with shoppers while they’re browsing your WordPress store? LiveChat has partnered with the major ecommerce platforms, including BigCommerce for WordPress, WooCommerce, and Ecwid Ecommerce Shopping Cart.
Easy to customize and extend
From email marketing to social media, LiveChat integrates seamlessly with a range of popular third-party apps and services. These include Zendesk, Messenger, HubSpot CRM, WhatsApp, Mailchimp, Salesforce, and others.
What is live chat for WordPress?
If you have a website and you are serious about your business, you cannot overlook the importance of live chat.
The way this plugin works is simple: a typical chat widget sits on the bottom right side of your WordPress website. Your website visitors can choose to chat with you, or you can actively engage them with chat invitations. Plus, you can use the widget as a contact form for offline messages or even to enable customers to sign up to your mailing list.
Live chat software is perfect for businesses of all sizes, enabling them to close more sales and improve customer satisfaction scores.
Usage
Once you install and activate the plugin, it will prompt you to connect to your LiveChat account or create a new account. After syncing the two, you’ll have to log into one of LiveChat’s applications – web, desktop, or mobile.
Notes
Requirements
The WordPress Live Chat Plugin by LiveChat is free, but you need to be a LiveChat customer. LiveChat comes with a 14-day trial. No credit card is needed.
Take a look at the LiveChat plans and features on our website.
Localization
LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin. You can translate the plugin into any language at translate.wordpress.org.
Partner with LiveChat
Want to open a LiveChat account for a client? Expand your business offering by adding LiveChat in projects you run for your customers.
Check our Partner Program.
Testimonials
We frequently have leads chat with us asking some qualifying questions, and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option (read more).
Jamie Lowary, a sales lead at PATLive
At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% (read more).
Michal Haze, Head of Customer Experience at Kinguin
Documentation and Support
For documentation and tutorials go to our help desk article article.
If you have any more questions, start a live chat session with our support on the WordPress integration page.
For more information about live chat features, FAQs, and documentation, check out our website.
If interested, you can join our community group here here.
Also, if you have any questions about this live chat plugin, feel free to post a thread in our WordPress.org forum.
About us
LiveChat Software offers solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere – just the way they want. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
The products serve more than 41,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne.
The Text ecosystem
The ecosystem of Text products includes:
– LiveChat – a communication tool that allows you to chat live with your customers
– HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients
– ChatBot – a bot framework for AI chat bots – official ChatBot plugin page
– Knowledge Base – a public Help Center widget
– Open Widget – free widgets for website – official OpenWidget plugin page
– Text Messaging Platform – chat platform for innovative teams
Press & Brand Assets
If you are interested in writing about LiveChat, take a look at the LiveChat Press Office. Download our logo, screenshots, and other relevant assets.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「LiveChat – WP live chat plugin for WordPress」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
3.3 | 1.0.0 | 2.0.0 | 2.1.0 | 2.1.1 | 2.1.2 | 2.1.3 | 2.1.4 | 2.1.5 | 2.1.6 | 2.1.7 | 2.1.8 | 3.0.0 | 3.1.0 | 3.2.0 | 3.2.1 | 3.2.2 | 3.2.3 | 3.2.4 | 3.2.5 | 3.2.6 | 3.2.7 | 3.2.8 | 3.2.9 | 3.3.1 | 3.3.2 | 3.3.3 | 3.3.4 | 3.3.5 | 3.3.6 | 3.3.7 | 3.3.8 | 3.3.9 | 3.4.0 | 3.4.1 | 3.4.2 | 3.5.0 | 3.5.1 | 3.5.2 | 3.5.3 | 3.5.4 | 3.6.0 | 3.6.1 | 3.6.2 | 3.6.3 | 3.7.0 | 3.7.1 | 3.7.2 | 3.7.3 | 3.7.4 | 3.7.5 | 3.7.6 | 3.8.0 | 3.8.1 | 3.8.2 | 4.0.0 | 4.1.0 | 4.1.1 | 4.1.2 | 4.1.3 | 4.1.4 | 4.1.5 | 4.2.0 | 4.2.1 | 4.2.2 | 4.2.3 | 4.3.0 | 4.3.1 | 4.3.2 | 4.3.3 | 4.4.0 | 4.4.1 | 4.4.2 | 4.4.3 | 4.4.4 | 4.4.5 | 4.4.6 | 4.4.7 | 4.4.8 | 4.4.9 | 4.5.0 | 4.5.1 | 4.5.2 | 4.5.3 | 4.5.4 | 4.5.5 | 4.5.6 | 4.5.7 | 4.5.8 | 4.5.9 | 5.0.0 | 5.0.1 | 5.0.2 | trunk | 3.2.10 | 3.2.11 | 3.2.12 | 3.2.13 | 3.2.14 | 4.4.10 | 4.5.10 | 4.5.11 | 4.5.12 | 4.5.13 | 4.5.14 | 4.5.15 | 4.5.16 | 4.5.17 | 4.5.18 | 4.5.19 | 4.5.20 | 4.5.21 | 4.5.22 | 4.5.23 |
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