內容簡介
WITHMIA ChatWeb 是一款智慧聊天外掛，能在您的 WordPress 網站上安裝一個由人工智慧驅動的聊天小工具。它可以自動回答顧客問題、收集聯絡資訊並促進銷售，全天候運作。
【主要功能】
• AI 聊天助手，隨時回答顧客問題
• 根據商業資訊訓練助手，提供專業回答
• 支援多渠道，統一管理各平台對話
• 預先收集聯絡資訊，提升潛在客戶轉換率
• 可自訂語言、主題及按鈕文字
• 實時監控對話紀錄與滿意度
外掛標籤
開發者團隊
原文外掛簡介
WITHMIA ChatWeb installs a smart chat widget on your WordPress site, powered by artificial intelligence. Your virtual assistant answers customer questions, captures contact details and generates sales — automatically, 24 hours a day.
What does this plugin do?
💬 AI live chat
A floating button on your site opens a chat where your AI assistant answers questions about your products, services, opening hours and more.
🧠 Trained with your information
From the WITHMIA dashboard you train your assistant with your business information. It answers as if it were part of your team.
📱 Omnichannel
The same assistant that answers on your website can also answer on WhatsApp, Instagram, Messenger and email. All conversations stay unified in one inbox.
🎯 Lead capture
Configure pre-chat forms to collect name, email and phone number before the conversation starts.
🎨 Customizable
Choose the language, dark theme and button text, and exclude specific pages where you don’t want the chat to appear. The color and position come from your WITHMIA dashboard, so the bubble always matches the chat window.
📊 Metrics and follow-up
Review every conversation, response times and satisfaction from your WITHMIA dashboard.
Features
Responsive floating chat widget
AI assistant trained with your business information
Color and position synced live from your WITHMIA dashboard
Language and button text customization
Automatic dark theme
Per-page exclusion rules
Mobile visibility control
Simple admin panel
Cache and CDN friendly
Asynchronous loading with no performance impact
Chat window in 6 languages (ES, EN, PT, FR, DE, JA)
Admin panel translated into Spanish, Portuguese, French, German and Japanese
Requirements
A WITHMIA account (every plan includes the web chat, and new accounts start with a 14-day free trial)
WordPress 5.0+
PHP 7.4+
External services
This plugin connects your site to the WITHMIA platform, a third-party service operated by MIA SpA. It is required for the chat widget to work:
What it connects to: the chat server URL you configure in the plugin settings (your WITHMIA chat server, e.g. https://chat.withmia.com). The plugin loads the chat widget script (Chatwoot SDK) from that server, reads your widget configuration, and sends/receives the chat messages between your site visitors and your AI assistant.
What data is sent: the messages your visitors type into the chat, and any contact details they voluntarily provide in the pre-chat form (such as name, email and phone number). This data is sent to your own WITHMIA account so you can read and answer the conversations.
When: only on pages where the widget is displayed, after the page loads.
Service provider: WITHMIA — Terms of Service · Privacy Policy
