內容簡介
透過 WebEngage，您可以執行以下動作：
透過回饋表單收集顧客意見。我們讓顧客回報問題或提供意見變得更加容易，同時提供一個優秀的管理控制台，讓您能夠回覆、追蹤和分析所有資料。
透過網站內簡短問卷調查收集顧客洞察。您可以執行產品反饋調查、客戶滿意度調查、銷售潛在客戶調查等。並使用我們強大的報告和分析模組分析所有資料。
透過網站內通知促進轉換和銷售。您可以使用通知提供折扣碼，向所有訪客發送特性更新訊息或宣布網站的停機時間。您可以針對網站的特定觀眾為這些訊息定向，以建立有效的行銷活動。我們提供每個通知的強大分析，包括點擊率、國家分布等統計數據。
這是官方的 WebEngage 外掛，可讓您在不編輯模板的情況下將 JavaScript 整合程式碼嵌入您的頁面中。只需要安裝一次外掛，不需要改變或撰寫任何程式碼即可使用。
以下是一個快速的 2 分鐘簡介影片：https://www.youtube.com/watch?v=5poyDyvHApw
更多 WebEngage 的資訊請參考：webengage.com
功能
在您的網站上添加自訂 "回饋" 選項卡 - 可自訂顏色和位置。
無限回饋，自動截取用戶提交反饋的頁面畫面。
接收電子郵件通知。您可以透過電子郵件或 WebEngage 控制台回覆回饋。
將回饋討論串標記為 "已處理"、"開啟" 或 "未讀"。
為網站上所有或特定頁面創建簡短的問卷。
根據訪客地理位置、網站推薦、Cookie、首次訪問者等多項參數為這些調查設定目標。
收集這些調查的回應，查看和下載報告，查看人口統計資料。
收集電子郵件訂閱優惠，並將其推送至 MailChimp。
在您的網站上顯示推送通知。
將這些通知訊息針對網站上的某些觀眾段進行定向。
獲取這些推送通知的詳細統計數據，包括點擊率等數據。
適用於所有瀏覽器（包括 IE6！）。
非阻塞、高效能的程式碼。
詳細資訊和產品截圖：
意見反饋 - webengage.com/feedback
問卷調查 - webengage.com/survey
通知 - webengage.com/notification
畫廊 - webengage.com/gallery
本地化
WebEngage 目前支援 42 種語言：英文、阿爾巴尼亞語、阿拉伯語、阿塞拜疆語、印度尼西亞語、波斯尼亞語、保加利亞語、繁體中文、克羅地亞語、捷克語、丹麥語、荷蘭語、愛沙尼亞語、芬蘭語、法語、格魯吉亞語、德語、希臘語、希伯來語、印地語、匈牙利語、義大利語、日語、哈薩克語、韓語、庫爾德語、拉脫維亞語、立陶宛語、馬來語、挪威語、波蘭語、葡萄牙語、羅馬尼亞語、俄語、斯洛伐克語、斯洛文尼亞語、西班牙語、瑞典語、泰語、土耳其語、烏克蘭語、烏茲別克語和越南語。如果缺少您的語言，您可以幫助我們翻譯。只需要翻譯 30 多個詞語就可以了。聯繫我們
外掛標籤
開發者團隊
② 後台搜尋「WebEngage Feedback, Survey and Notification」→ 直接安裝（推薦）
原文外掛簡介
With WebEngage you can do the following:
Get feedback from your customers. We make it easy for them to report issues or suggest ideas. And we make it easier for you by offering a nice management console to reply back, keep a track and anlayze all your data.
Collect customer insights by conducting in-site short surveys. You can run product feedback survey, customer satisfaction surveys, lead generation surveys etc. Analyze all the data using our powerful reporting and analytics modules.
Drive conversion and push sales on your website using our in-site notifications. You can use notifications to offer discount code, push a feature update message to all your visitors or announce a downtime on your website. You can target these messages at specific audiences on your website to create an effective campaign. We offer powerful analytics for each of your notifications including statistics like clickthrough rates, country wise distribution etc.
This is an offical WebEngage plugin which lets you embed the Javascript integration code in to your pages without editing templates. Install the plugin once. No need to change or write a single line of code to make it work. Ever!
Here’s a quick 2 minute explainer video: https://www.youtube.com/watch?v=5poyDyvHApw
More on WebEngage here – webengage.com
Features
Places a customizable “Feedback” tab to your site – customize colors and placement.
Receive unlimited feedback. Automatic screengrab of the page that a user submits the feedback on.
Recieve email notifications. Reply to feedback via email or from your WebEngage dashboard.
Mark feedback threads as resolved, open or unread.
Create short surveys for all or particular pages on your site.
Target these surveys on multiple parameters – visitor geography, site referrals, cookies, first-time-visitors etc.
Collect responses for these surveys, view and download reports. See demographic distribution.
Collect email subscription leads and push them to MailChimp.
Display push notifications on your website.
Target these notification messages at certain audience segments on your website.
Get detailed stats on the performance of these push notifications including data like clickthrough rate etc.
Works in all browsers (including IE6!).
Non-blocking, high-performance code.
Details and product screenshots:
Feedback – webengage.com/feedback
Survey – webengage.com/survey
Notification – webengage.com/notification
Gallery – webengage.com/gallery
Localization
WebEngage is currently available in 42 languages – English, Albanian, Arabic, Azerbaijani, Bahasa (Indonesian), Bosnian, Bulgarian, Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Kazakh, Korean, Kurdish, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Uzbek and Vietnamese. If your language is missing, you can help us translate. There are just 30 odd phrases that need to be translated. Let us know if you are interested.
Demo
Take an online demo to get an idea of how the feedback tab, survey windows and notification messages will look on your website – demo.webengage.com
Free Plan And Paid Plans
We offer WebEngage as a free plan. You can use the free plan as long as you want without paying.
We also offer different pricing plans with assortment of features and capabilities. For further details please visit : webengage.com/pricing
We offer 14 days free trial period on all the paid plans.
Go Premium
Get SSL support.
Add more fields to your feedback form – dropdowns, checkboxes, files, radio button, textarea, input boxes etc.
Remove “Powered by WebEngage” logos in the feedback, survey and notification windows. Change email templates.
Increase your upper limit on the number of surveys you can create and responses that you can collect per survey.
Increase your upper limit on the number of clickthroughs allowed per notification.
Add you own style using a CSS editor.
Enhanced targeting capabilities for your surveys and notications.
Add more account manangers.
Get multi-question surveys. With the free plan, we let you add a single question survey only.
Run exit surveys by targeting visitors when they are about to leave your website.
Measure your Net Promoter Score by running NPS surveys.
See plans and pricing – webengage.com/pricing
For personal websites and blogs, have a FREE plan too. – webengage.com/pricing-features
Support
Email us on support {at} webengage dot com or contact us for any kind of support. We assure you of a quick revert.
