內容簡介
### 總結:
Web2Chat是一個強大的平台，旨在讓企業與網站訪客和客戶進行即時溝通。透過Web2Chat，您可以與訪客互動，捕獲潛在客戶，並通過無縫的即時交互提高客戶滿意度。平台提供銷售、市場營銷、客戶支持和產品團隊工具，以確保個性化、可擴展的溝通策略。
### 問題與答案:
1. 什麼是Web2Chat的服務？
- 答：Web2Chat是一個即時聊天平台，讓企業與網站訪客進行聊天，捕獲潛在客戶並提供客戶支持。
2. 哪些數據會被傳送到Web2Chat？
- 答：安裝並啟用插件後，以下數據將被傳送到Web2Chat：
- 網站用戶信息，如用戶ID和電子郵件地址（對於已登錄用戶）。
- 訪客活動，例如聊天互動。
- 您網站的Web2Chat應用程序ID也將被發送到Web2Chat服務器以驗證連接並加載小部件。
3. 何時會傳送數據？
- 答：當訪客或已登錄用戶與您網站上的聊天小工具互動時，數據將被傳送到Web2Chat的API。在插件連接到您的Web2Chat帳戶期間，數據也會被發送。
為了獲得更多信息，您可以查看Web2Chat的服務條款和隱私政策。
外掛標籤
開發者團隊
原文外掛簡介
Web2Chat is a powerful platform designed for businesses to communicate with website visitors and customers in real-time. With Web2Chat, you can engage visitors, capture leads, and boost customer satisfaction through seamless, live interactions. The platform includes tools for sales, marketing, customer support, and product teams to ensure a personalized, scalable communication strategy.
Using this plugin, you can easily integrate the Web2Chat Messenger into your WordPress website with just a few clicks. Start chatting with visitors right away, track their interactions, and convert them into customers.
Logged-in users will be tracked as customers.
Visitors who are not logged in or are first-time visitors will be tracked as leads.
External Services
This plugin relies on the Web2Chat platform to provide real-time chat functionality for interacting with website visitors. The plugin connects to Web2Chat’s external API to enable these features.
What the service is: Web2Chat is a live chat platform that allows businesses to chat with visitors to their website, capture leads, and provide customer support.
What data is sent: When the plugin is installed and active, the following data is sent to Web2Chat:
Website user information such as user IDs and email addresses (for logged-in users).
Visitor activity, such as chat interactions.
Your website’s Web2Chat App ID is also sent to the Web2Chat servers to authenticate the connection and load the widget.
When data is sent: Data is sent to Web2Chat’s API when visitors or logged-in users interact with the chat widget on your website. Data is also sent during the authentication process when the plugin connects to your Web2Chat account.
For more information, you can review Web2Chat’s terms of service and privacy policy:
Web2Chat Terms of Service
