前言介紹
- 這款 WordPress 外掛「WooCommerce Cancel / Return Orders」是 2024-06-09 上架。
- 目前有 30 個安裝啟用數。
- 上一次更新是 2025-03-21，距離現在已有 43 天。
- 外掛最低要求 WordPress 5.2 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.0 以上。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
yoohw | baonguyen0310 |
外掛標籤
return | re-order | cancel-order | order return | woocommerce cancel order |
內容簡介
### 摘要：
使用 WooCommerce 訂單取消/退貨外掛來增強您的 WooCommerce 商店的客戶體驗。這個外掛為您的顧客提供了從其帳戶頁面或訂單詳細信息頁面取消和退貨訂單的彈性。通過提供這些便利功能，您可以培養更具顧客友好性的環境，確保顧客安心和滿意。
### 問題與答案：
1. 這個 WooCommerce Order Cancellation / Return 外掛的主要功能是什麼？
- 回答：這個外掛的主要功能是讓顧客可以直接從其帳戶頁面或訂單詳細信息頁面取消訂單或申請退貨。
2. 這個外掛的高級版本有哪些功能？
- 回答：高級版本的功能包括訂單取消、退貨，以及以下特色：
- 訂單取消功能包括設定取消訂單的時間限制和在發送給客戶的訂單郵件中添加取消按鈕。
- 退貨申請功能包括設定退貨申請的時間限制、允許客戶附加文件至其退貨申請、限制客戶附加文件的數量和類型，以及在發送給客戶的訂單郵件中添加退貨申請按鈕。
3. 這個外掛還具備哪些功能？
- 回答：除了訂單取消和退貨功能外，這個外掛還具備訂單重新訂購的功能，讓顧客可以輕鬆地以一鍵方式重新訂購過去的訂單，以及管理退貨申請的完整控制權。
4. 安裝這個外掛前需要注意什麼？
- 回答：安裝這個外掛前，請確保已安裝並啟用 WooCommerce 外掛。同時，在安裝新外掛前，請務必備份您的 WordPress 網站，以避免任何問題發生。
原文外掛簡介
Transform your WooCommerce store’s customer service with the WooCommerce Cancel / Return Orders plugin. This powerful tool enables users to request order cancellations and returns with ease. Admins have full control to approve or reject these requests, ensuring smooth and effective management.
Premium version | Documentation | Support | Demo
Features
Effortless Order Management: Customers can easily cancel or return their orders with just a click, right from the Order Details page or their Account Orders list.
Flexible Order Status: Define custom statuses to give customers the ability to cancel or return orders at the right moments.
Multiple Reasons: Provide customers with a variety of predefined cancellation or return reasons, plus an option to add their own for a more personalized experience.
Cancellation/Return Timer: Set a time limit for cancellations or returns, ensuring you stay in control of the process.
Approval Workflow: Enable an approval system so store managers can approve or deny cancellation and return requests, ensuring smooth operations.
One-Click Reorders: Let customers quickly reorder past purchases with a single click for ultimate convenience.
Customized Emails: Keep both store managers and customers informed with fully detailed email notifications for every cancellation, return, and request, ensuring clear communication at every step.
Total Control for Admins: Seamlessly manage all settings and customer requests for cancellations or returns directly from the admin panel, giving you full oversight.
Premium Features
Customization Settings: Tailor the cancellation and return process with flexible customization options, including border styles, colors, shadows, and button designs, to match your store’s aesthetic.
Cancellation Approval: Define the order statuses to apply after administrators or shop managers approve or reject a customer’s order cancellation request.
Cancel Reason by Shop Manager: Allow shop managers to provide a detailed reason when canceling an order. This reason will be logged in the order notes and shared with the customer for full transparency and improved communication.
Email Cancelled Order for Customers: Automatically send a customizable email notification to customers when their order is canceled, including details of the cancellation and any next steps or additional information.
Return Approval: Configure the order statuses to apply after administrators or shop managers approve or reject a customer’s order return request.
Additional Notice: Display custom notices during the cancellation or return process, allowing you to provide additional information or important updates to your customers directly on the form.
Actionable Email Buttons: Add buttons in email notifications so customers can easily take actions, such as cancelling, returning, or managing their orders, directly from their inbox for a seamless experience.
Return Attachments: Require customers to upload specific file types, like photos or videos, for return requests, with customizable limits on the number of files.
No File Storing: Save server space by not storing attachments on your hosting; files are simply sent directly via email without being saved on your site.
Responsive Support & Suggestions: Enjoy quick and reliable responses to your needs. We’re always ready to implement features you request and offer personalized suggestions to enhance your experience.
Explore the Premium version here
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「WooCommerce Cancel / Return Orders」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.0.0 | 1.0.3 | 1.0.4 | 1.0.5 | 1.0.6 | 1.0.7 | 1.1.0 | 1.1.1 | 1.1.2 | 1.1.3 | trunk |
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