內容簡介
Trill AI Product Chat for WooCommerce 是一款 AI 購物助手，能將聊天轉化為可衡量的收入。它能在五分鐘內為您的 WooCommerce 網站添加友好的 AI 聊天功能，並利用實際的產品目錄和訂單數據來回答顧客問題。
【主要功能】
• 自然語言回答顧客問題
• 提供商家收入報告儀表板
• GDPR 工具，免費且開源
• 訪客數據請求功能
• 聊天小工具的同意門檻
外掛標籤
開發者團隊
② 後台搜尋「Trill AI Product Chat for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Trill AI Product Chat for WooCommerce — the AI shopping assistant that turns chat into measurable revenue.
Trill AI Chat Lite adds a friendly, store-aware AI chat to your WooCommerce site in under 5 minutes. Robin — the AI assistant — answers shoppers in natural language using your real catalogue, your real page content, the current cart, and verified order data. The merchant gets a dashboard that proves revenue from chat. Free forever, open source, GDPR-ready.
New in 2.4 — GDPR tools that usually sit behind a paywall, free
GDPR Tools admin page. Look up everything the plugin holds for a visitor’s email, review it on screen, download it as JSON or CSV, or erase it permanently — with a typed DELETE confirmation so nothing is removed by accident.
Audit trail. Every search, view, export and erase is recorded: who, when, and how many records. Emails are stored masked — and there is deliberately no IP column, because I never store IPs.
Consent gate in the widget. Optionally require visitors to accept your privacy notice before chatting. Consent lives only in their browser and is re-requested automatically if you change the notice.
“Request My Data” in the widget. Visitors can trigger a WordPress-native personal-data request straight from the chat footer, confirmed by email through WordPress core.
Retention dashboard. See stored totals and your retention window at a glance, preview what a cleanup would delete, or run it on demand.
New in 2.3 — resilient by design
Reinstall without fear. Deleting and reinstalling the plugin now reconnects to Trill Cloud automatically — the plugin proves it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved.
Small catalogues get real answers. “What do you sell?” now responds with your featured and latest products instead of coming up empty.
Policy questions find the right policy. Answers draw from a wider variety of your pages — one snippet per page — so “what’s your refund policy?” surfaces the Refund page every time.
An honest usage bar. The Monthly Usage panel shows your plan’s real allowance (50 free / 2,000 on Trill Cloud) and updates automatically when your plan changes.
New in 2.2 — see every conversation
New Conversations admin page. Browse every chat from a new Trill Chat → Conversations screen, with message count, average rating, conversion status and attributed revenue on every row.
Filter and search. Narrow by date range, status and star rating, and search across message content to find any conversation fast.
Read full transcripts. Open any conversation in a popup to read the complete back-and-forth, rendered as plain text.
Export to CSV. Download the whole filtered list, or a single conversation’s transcript — exports are hardened against spreadsheet formula injection.
Tidy up. Permanently delete conversations you no longer need, one at a time or in bulk.
Why store owners pick Trill AI Chat over generic AI plugins
WooCommerce-native, not bolted on. Understands products, variations, stock, categories, carts and orders out of the box — every code path is designed for e-commerce.
5-minute install. No API keys. No external account signup — your WordPress admin is the only login you need.
Reads your real catalogue + your real pages. Real-time product search and page content indexing. Robin can answer “do you have red dresses?” and “what’s your return policy?” from the same conversation.
Knows the cart. Robin sees what shoppers already added and helps them checkout instead of forgetting state.
Privacy-first order lookup. Identity verified before any order detail is shared. WordPress login for registered customers, email-match for guests, silent fall-through on mismatch.
Revenue attribution built in. Orders placed within 24h of a chat are tagged as “from chat” and surface on the dashboard with attributed revenue.
Managed AI, predictable cost. Generous monthly conversation allowance on Trill Cloud. Track usage from the admin dashboard. No OpenAI account required.
Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining homework, code generation, medical or legal advice.
Prompt-injection-protected. The assistant will not reveal system instructions or adopt different personas.
GDPR-ready, with the tooling to prove it. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models. A dedicated GDPR Tools page covers access, portability and erasure — audited, and with no IPs ever stored.
Fast. Sub-second responses on typical product questions.
What Lite includes (free, forever)
AI shopping assistant widget on every page of your store
Smart product discovery — real-time catalogue search with natural-language understanding (50+ shopping phrases, English de-pluralisation) and product cards with one-click AJAX add-to-cart
Page content indexing — Robin also answers from your FAQ, shipping, returns, contact and policy pages
Cart-aware chat that sees the current basket and guides to checkout
Verified order tracking with login or email-match identity check
Smart lead capture for out-of-stock and price-drop opt-ins, with audited consent
Revenue analytics dashboard — orders and revenue attributed to chat, 7/30/90-day windows
Conversation history — browse, filter, full-text search, read, export (CSV) and delete every chat
Full GDPR toolkit — data subject lookup, on-screen access, JSON/CSV portability and audited erasure from a dedicated admin page; widget consent gate and “Request My Data”; DSAR + erasure via WP Privacy Tools; configurable retention with preview and run-now
Topic-safe — guardrails and prompt-injection protection keep chats about your store
Full widget customisation — colours, position, size, assistant name, avatar, font, starter chips and privacy notice, with live preview
WooCommerce-ready — WordPress 6.0+, WooCommerce 8.0+ and HPOS compatible; [trill_chat] shortcode to embed anywhere
Built to extend — translation-ready (.pot, Loco Translate, WPML) and the WordPress 7.0 Abilities API for AI agents and MCP adapters
Generous monthly conversation quota on Trill Cloud, tracked in the dashboard
Need more conversations? Trill Cloud
The free tier includes 50 conversations per month — plenty to see the value on a smaller store. Growing stores can upgrade to Trill Cloud (£12/month) for 2,000 conversations per month, longer AI responses and priority support. The upgrade is applied to your site’s existing connection — same plugin, no reinstall — and the dashboard usage bar reflects your new allowance automatically. See trillai.io/pricing.
Built for WooCommerce, by a UK developer
I build Trill AI at Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). I focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on.
If you run a UK, US or EU store and want AI chat that respects your data, your time and your budget, I’d love to hear what you think.
Read more on the Trill AI blog:
Complete guide to AI chat for WooCommerce
Reduce WooCommerce support tickets with AI
WooCommerce AI chat vs live chat
Developer-friendly
Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries.
External Services
This plugin relies on Trill Cloud, the managed AI back-end I operate
(Greensolutions Pioneers Limited), at https://api-v2.trillai.io, as its sole
AI processing service. The service is required for the plugin to function.
What data is sent, and when:
When a store visitor sends a chat message, the message text and the
WooCommerce context needed to answer it — product names, prices, descriptions
and, where relevant to the question, the current cart contents and order-status
details — are transmitted to Trill Cloud over HTTPS for AI processing.
Each site authenticates with a per-site Bearer token (hashed at rest). Trill
Cloud enforces the monthly conversation allowance server-side (no local
trialware).
No IP addresses are sent, and no customer personal data beyond what the
visitor types into the chat and the catalogue context required to answer.
Service links:
Service URL: https://api-v2.trillai.io
Terms of Service: https://trillai.io/terms-of-service/
Privacy Policy: https://trillai.io/privacy-policy/
No personal visitor data is collected or stored by Trill Cloud beyond what is
strictly necessary to process each individual chat message. Chat data is never
used to train AI models.
