內容簡介
Trill AI Chat — Lite 是一款免費的智慧購物助手外掛，專為 WooCommerce 商店設計。它讓顧客能透過自然對話詢問產品、獲得個性化推薦，並輕鬆將商品加入購物車，無需複雜設定或編碼。
【主要功能】
• 即時 AI 聊天小工具
• 實時產品搜尋
• 自然語言理解
• 智能去複數化
• 一鍵加入購物車
• 快速回覆按鈕
外掛標籤
開發者團隊
② 後台搜尋「Trill AI Product Chat for WooCommerce」→ 直接安裝（推薦）
原文外掛簡介
Trill AI Product Chat for WooCommerce — an AI chatbot built for store owners who want AI that just works.
Trill AI Chat Lite adds a friendly, product-aware AI chat to your WooCommerce store in under 5 minutes. Shoppers ask questions in natural language — “do you have this jacket in blue, medium?”, “what’s on sale?”, “got anything under £50?” — and Robin, the AI assistant, answers using your real catalogue: stock, variations, prices, categories and attributes. No training, no keyword lists, no scripts.
Unlike generic WordPress AI chatbots, Trill AI Chat is WooCommerce-native: it understands products, variations, stock status, categories and attributes out of the box. Every feature is designed for e-commerce — from interactive product cards with one-click add-to-cart to smart de-pluralisation that matches “t-shirts” with “T-Shirt”.
Unlike BYOK (bring-your-own-key) plugins, Trill AI Chat is managed: we handle the AI infrastructure on the Trill AI API, so you get a predictable monthly conversation quota — no OpenAI account required, no surprise bills when a viral post sends you traffic. This is a managed AI chatbot for WooCommerce, built for WooCommerce support automation and product recommendation AI.
Why store owners switch to Trill AI Chat
5-minute install. No API keys. No external account signup required — your WordPress admin is the only login you need.
Reads your real catalogue. Real-time product search across name, description, categories and tags. Variations, stock and prices all native — true AI chat for WooCommerce.
Managed AI, predictable cost. Lite includes a generous monthly conversation allowance managed server-side. Track usage from the admin dashboard.
Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining off-topic queries (homework, code generation, medical or legal advice).
Prompt injection protection. The assistant will not reveal system instructions or adopt different personas.
GDPR-ready. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models.
Fast. Powered by GPT-5.4 Nano for sub-second responses on typical product questions.
What Lite includes (free, forever)
AI shopping assistant widget on every page of your store
Generous monthly managed conversation quota (tracked in dashboard)
Real-time product search across your WooCommerce catalogue
Interactive product cards with one-click AJAX add-to-cart
Natural language understanding — over 50 shopping phrases recognised
Smart English de-pluralisation (“t-shirts” → “T-Shirt”, “accessories” → “Accessory”)
Topic enforcement and prompt injection protection (guardrails)
Non-product query handling for shipping, returns, payment and order status (AI customer service for WooCommerce)
Customisable widget colour, position and welcome message
Basic conversation analytics dashboard
WordPress 6.0+ and WooCommerce 8.0+ compatible
HPOS (High-Performance Order Storage) compatible
Shortcode [trill_chat] for embedding the chat trigger on any page or post
Translation-ready with .pot file (works with Loco Translate, WPML and similar)
What Lite doesn’t include
For stores that need more, these features live in Starter, Pro and Business plans:
Order lookup and order status conversations
Extended conversation history (30+ days)
White-label branding and removal of the “Powered by Trill AI” attribution
Advanced analytics and funnel reports
Higher or unlimited conversation quotas
Priority support
Compare plans at https://trillai.io/pricing/.
Built for WooCommerce, by a UK SME
Trill AI is built by Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). We focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on.
If you’re a UK, US or EU store owner looking for AI chat that respects your data, your time and your budget, we’d love to hear what you think.
Read more on our blog:
Complete guide to AI chat for WooCommerce
Reduce WooCommerce support tickets with AI
WooCommerce AI chat vs live chat
Developer-friendly
Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries.
External Services
This plugin relies on the Trill AI API (https://api.trillai.io) as its
sole AI processing back-end. The service is required for the plugin to function.
What data is sent and when:
When a store visitor sends a chat message, the message text and relevant
WooCommerce product context (names, prices, descriptions) are transmitted to
the Trill AI API over HTTPS for AI processing.
The API also enforces per-site usage limits server-side (no local trialware).
Service links:
Service URL: https://api.trillai.io
Terms of Service: https://trillai.io/terms/
Privacy Policy: https://trillai.io/privacy/
No personal visitor data is collected or stored by the external service beyond
what is strictly necessary to process the individual chat message. Messages are
not used for training AI models.
