內容簡介
總結：TeamJUH Smart Chatbot with ChatGPT and Claude 是一個強大的 WordPress 外掛，為您的網站帶來智能對話人工智慧。使用 AI 助手聊天機器人與訪客全天候互動，能回答問題、捕獲潛在客戶，並在需要時順利轉接至真人客服。
問題與答案：
1. 這個外掛的免費功能有哪些？
- 雙重人工智慧供應商支持，可以選擇使用 OpenAI 的 ChatGPT 或 Anthropic 的 Claude。
- 網站訓練功能，自動訓練人工智慧以提供準確的回應。
- 捕獲訪客資訊，包括姓名、電子郵件和電話。
- 順暢轉接至真人客服，並能發送電子郵件通知。
- 常見問題管理，最多可以建立四個快速訪問的常見問題按鈕。
- 可自訂小工具，包括多個主題、動畫、顏色和品牌選項。
- 可選擇聲音通知以提示有新訊息。
- 設定聊天時間表，支援時區和離線行為。
- 自訂 AI 通知欄，可在連接至代理人時自動隱藏。
- 當訪客要求真人客服時能收到電子郵件通知。
- 支援行動裝置響應式。
- 可查看最多五個最近的對話。
- 可以查看和回覆最多五個活躍對話。
2. 這個外掛的專業版功能有哪些？
- 包含所有免費功能。
- 無限 FAQ 按鈕數量。
- 無限對話歷史查看和管理。
- 無限實時對話存取。
- 可使用更高級的人工智慧模型。
- 可享有優先支援。
3. 誰適合使用這個外掛？
- 24/7 提供客戶支援的電子商務商店。
- 捕獲潛在客戶的服務業務。
- 希望減少支援票量的網站。
- 想要擴大客戶互動的公司。
- 希望享有智能自動協助的任何人。
4. 如何操作這個外掛？
- 安裝並啟用，快速在數分鐘內設置。
- 添加 API 金鑰，連接您的 ChatGPT 或 Claude API。
- 訓練人工智慧從您的網站內容中學習。
- 自訂以匹配品牌的主題和顏色。
- 開始運作，聊天小工具會自動顯示在您的網站上。
外掛標籤
開發者團隊
② 後台搜尋「TeamJUH Smart Chatbot with ChatGPT and Claude」→ 直接安裝（推薦）
原文外掛簡介
TeamJUH Smart Chatbot with ChatGPT and Claude is a powerful WordPress plugin that brings intelligent conversational AI to your website. Engage visitors 24/7 with an AI-powered chatbot that can answer questions, capture leads, and seamlessly transfer to live agents when needed.
Free Features
Dual AI Provider Support – Choose between OpenAI’s ChatGPT (GPT-4o Mini, GPT-3.5 Turbo) or Anthropic’s Claude (Claude 3.5 Haiku)
Website Training – Automatically train the AI on your posts and pages for accurate, contextual responses
Lead Capture – Collect visitor information (name, email, phone) before or during chat
Live Agent Handoff – Seamless transfer from AI to human agents with email notifications
FAQ Management – Create up to 4 quick-access FAQ buttons for common questions
Customizable Widget – Multiple themes, animations, colors, and custom branding options
Sound Notifications – Optional audio alerts for new messages
Chat Schedule – Set business hours with timezone support and offline behavior
AI Notice Bar – Customizable notice bar with auto-hide on agent connect
Agent Notifications – Email alerts when visitors request live agent
Mobile Responsive – Works perfectly on all devices
View up to 5 Recent Conversations – Monitor your latest chats
Live Chat Dashboard – View and respond to up to 5 active conversations
Pro Features (License Required)
All Free Features plus:
Unlimited FAQ Buttons – No limit on the number of FAQs
Unlimited Conversation History – View and manage all conversations
Unlimited Live Chat Conversations – Full access to all live chats
Advanced AI Models – Access to GPT-4o, GPT-4, GPT-4 Turbo, o1, o3-mini, Claude 3.5 Sonnet, Claude 3 Opus
Priority Support – Get help faster with premium support
Upgrade to Pro
Perfect For
eCommerce stores providing 24/7 customer support
Service businesses capturing leads
Websites looking to reduce support ticket volume
Companies wanting to scale customer engagement
Anyone who wants intelligent automated assistance
How It Works
Install & Activate – Quick setup in minutes
Add API Key – Connect your ChatGPT or Claude API
Train AI – Let the AI learn from your website content
Customize – Match your brand with themes and colors
Go Live – Chat widget appears automatically on your site
Privacy & Data Collection
This plugin collects and stores:
* Visitor IP addresses for location tracking
* Conversation messages for chat history
* Lead information (name, email, phone) when provided
* Chat session data for analytics
External Services Used:
* OpenAI API (api.openai.com) – If using ChatGPT provider. Privacy Policy
* Anthropic API (api.anthropic.com) – If using Claude provider. Privacy Policy
* IP Geolocation API (ip-api.com) – For visitor location tracking. Free service, no API key required.
* TeamJUH License Server (teamjuh.com) – For Pro license key validation only. No user data is sent. Privacy Policy
All chat data is stored in your WordPress database. No conversation data is sent to TeamJUH servers.
Requirements
PHP 7.4 or higher
WordPress 5.8 or higher
OpenAI API key (for ChatGPT) OR Anthropic API key (for Claude)
HTTPS recommended for security
Documentation & Support
Plugin Documentation
Video Tutorials
Support Forum
Privacy Policy
TeamJUH Smart Chatbot with ChatGPT and Claude collects and processes data to provide chat functionality:
Data Collected:
* Visitor IP addresses (for location tracking)
* Chat messages and conversation history
* Lead information (name, email, phone) when provided by visitors
* Session data and timestamps
Data Storage:
* All data is stored locally in your WordPress database
* No conversation data is sent to TeamJUH servers
* License key validation connects to teamjuh.com (no user data transmitted)
* You have full control over data retention and deletion
Third-Party Services:
* OpenAI – If using ChatGPT, messages are sent to OpenAI’s API for processing
* Anthropic – If using Claude, messages are sent to Anthropic’s API for processing
* ip-api.com – Free IP geolocation service for visitor location
* teamjuh.com – License key validation only (Pro users)
Your Responsibilities:
* Inform visitors about data collection (add to privacy policy)
* Comply with GDPR, CCPA, and local privacy laws
* Provide data access and deletion on request
* Obtain necessary consents for AI processing
Data Deletion:
* Conversations can be deleted individually or in bulk
* Old conversations can be auto-deleted after specified days
* Uninstalling the plugin does not automatically delete data
For more information, visit our Privacy Policy.
Third-Party Services
This plugin relies on the following third-party services:
1. OpenAI API (api.openai.com)
* Used when ChatGPT provider is selected
* Sends chat messages for AI processing
* OpenAI Terms of Service
* OpenAI Privacy Policy
2. Anthropic API (api.anthropic.com)
* Used when Claude provider is selected
* Sends chat messages for AI processing
* Anthropic Terms of Service
* Anthropic Privacy Policy
3. IP-API (ip-api.com)
* Free IP geolocation service
* Used to determine visitor location
* No API key required
* IP-API Terms
4. TeamJUH License Server (teamjuh.com)
* Used for Pro license key activation and validation
* Only license key and site URL are transmitted
* No visitor or conversation data is sent
* TeamJUH Privacy Policy
Note: By using this plugin, you agree to the terms and privacy policies of these third-party services.
Support
Need help? We’re here for you!
Documentation: teamjuh.com/teamjuh-smart-chatbot/
Support Forum: wordpress.org/support/plugin/teamjuh-smart-chatbot/
Email: [email protected]
Website: teamjuh.com
Upgrade to Pro: teamjuh.com/teamjuh-smart-chatbot/
Credits
Developed by TeamJUH
This plugin integrates with:
* OpenAI ChatGPT API
* Anthropic Claude API
* IP-API geolocation service
Additional Info
Author: TeamJUH
Author URI: https://teamjuh.com/
Plugin URI: https://teamjuh.com/teamjuh-smart-chatbot/
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html
