內容簡介
SupportFlow 是一個基於網路的幫助台軟體，它允許團隊使用網路介面管理支援票券。
它的一些功能包括：
允許代理使用網路介面建立/回覆票券。
客戶可以透過發送電子郵件或填寫基於網路的表單來建立票券。
代理可以選擇接收電子郵件通知有關票券的回覆。
管理者可以限制代理訪問特定標籤。
管理者可以查看每天/每週/每月的票券統計數據。
代理可以在管理資訊中心中查看分配給他們的票券。
代理可以在票券中插入預定義的回覆內容。
代理可以使用一鍵選擇將簽名添加到票券中。
代理可以使用電子郵件ID將整個對話轉發給任何人。
若要貢獻 SupportFlow，請造訪 [github](http://github.com/SupportFlow/supportflow/)。
外掛標籤
開發者團隊
原文外掛簡介
SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.
A few of its features are:
Allow agents to create/reply tickets using web interface.
Customers can create ticket by sending an E-Mail or filling a web based form.
Agents can opt to get E-Mail notifications of replies of tickets.
Administrator can limit agents access to particular tags.
Administrators can see daily/weekly/monthly ticket statistics.
Agents can view tickets assigned to them in admin dashboard.
Agents can insert predefined replies to the tickets.
Agents can add their signature to tickets using one-click.
Agents can forward whole conversation to anyone using its E-Mail ID.
To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).
