內容簡介
Support Dock 外掛可以協助您的網站從好到極致，加入了一個支援服務「提交服務單」系統。
Support Dock 外掛使用一個簡單且強大的傳統支援「提交服務單」系統。提交服務單系統會顯示在網站模板和控制面板中。讓用戶直接聯繫您，通過電子郵件接收回覆。用戶無需進入您的網站控制面板。所有回覆都發送到用戶的真實郵箱中。每當有新的服務單提交時，您會收到電子郵件通知。您可以從管理控制面板中回答所有服務單。這種專業集成風格可幫助您實現最大的便利和網站安全性。
Support Dock 具有多項出色功能：
易於使用的界面，用於查看和回答服務單
每當新的服務單到達時，會發送電子郵件通知，這意味著您可以擁有最高的服務單成交時間
可以將服務單分配給特定的團隊成員/工作人員
用戶得到一個方便的內置菜單，使他們可以輕鬆地創建和提交服務單
使用狀態詳細信息跟踪服務單，使所有人都知道正在發生什麼事情
Support Dock
Support Dock 是我們完整版 Support Dock 外掛 的功能減少版。
我們的完整版包括更多功能：
無服務單限制
服務單分頁
自定義設置頁面
創建並編輯支援部門
編輯支援聯繫詳細信息
立即升級為完整版。
國際化
目前 Support Dock 支援以下語言：
英語
我正在尋找翻譯者，以擴展到其他語言。如果您已經翻譯了該外掛或想要翻譯，請聯繫我：supportdock [ at ] cbfreeman.com
貢獻
Support Dock 也在 [http://cbfreeman.com/downloads/support-dock/]cbfreeman 上提供。
外掛標籤
開發者團隊
原文外掛簡介
Support Dock upgrades your site from good to INCREDIBLE by adding a support ticket system.
The Support Dock plugin uses a simple yet powerful traditional support “submit a ticket” system. The submit a ticket system appears as part of the site template and dashboard. Let users contact you directly, and receive responses by email. No need for user’s to access your site dashboard. All responses are emailed to the user’s real mailbox. You recieve email notification each time a new ticket is submitted. You can answer All Tickets from your admin dashboard. This style of professional integration helps you achieve maximum convenience and site security.
SUPPORT DOCK BOASTS A NUMBER OF EXCELLENT FEATURES:
Easy-to-use interface for viewing and answering tickets
Email notifications when new tickets arrive, meaning you can have top ticket turnaround times
Assign tickets to specific team members/staff
Users get a handy built-in menu that allows them to create and submit tickets with the greatest of ease
Tickets are tracked with status details, leaving no one in the dark about whats happening
Support Dock
Support Dock is a fully functional but limited version of our full Support Dock plugin.
Our full version includes many more features:
No Ticket Limits
Ticket Pagination
Custom Settings Page
Create and Edit Support Dept
Edit Support Contact Details
Upgrade to the full version now .
Internationalization
Support Dock is currently available in :
English
I’m looking for translators to extend to other languages. If you have translated the plugin in your language or want to,
please let me know : supportdock [ at ] cbfreeman.com
Contributing
Support Dock is also available on [http://cbfreeman.com/downloads/support-dock/]cbfreeman
