內容簡介
Sleekplan 是一款可輕鬆嵌入任何網頁應用程式的客戶反饋工具。這款小工具協助您追蹤來自客戶的建議、想法和問題，分享路線圖以及保留更新日誌。此外，Sleekplan 透過有意義的指標自動計算影響分數，以優先處理反饋。您不需要購買 Sleekplan 的付費訂閱便可使用此反饋小工具。
一些關鍵功能：
透過嵌入式小工具收集和管理反饋
測量和監控客戶滿意度
根據有意義的指標計算影響分數
使用自定義類別和狀態結構化反饋
創建路線圖
保留更新日誌並通知客戶
透過 JavaScript SDK 全面控制小工具
⁉️ 收聽用戶的聲音非常重要，但僅憑投票數來做產品決策可能是有害的。請注意，您最大的客戶和試用客戶的投票權重是相同的。因此，我們引入了一個算法來計算影響分數，分數基於更有意義的指標 (例如客戶滿意度、客戶權重、實施努力）。
Sleekplan for WordPress 擴充套件是基於 Sleekplan.com 的服務軟體，用於收集和管理客戶反饋。您可以在此找到我們的 使用條款 和 隱私政策。
外掛標籤
開發者團隊
② 後台搜尋「Sleekplan – User Feedback, Roadmap & Changelog」→ 直接安裝（推薦）
原文外掛簡介
Sleekplan is a customer feedback tool that can easily be embedded in any web application. The widget assists you to track suggestions, ideas, and bugs from your customers, share a roadmap, and keep a changelog. Moreover, Sleekplan calculates an impact score to prioritize feedback automatically by using meaningful metrics. You don’t need to have a paid subscription from Sleekplan to use the feedback widget.
Some essential features:
Collect & manage feedback via an embedded widget
Measure and monitor customer satisfaction
Calculate an impact score based on meaningful metrics
Structure feedback with custom categories and statuses
Create a Roadmap
Keep a Changelog and notify customers
Get full control over the widget via the JavaScript SDK
⁉️ Listening to users is huge. It’s important. BUT relying on the number of votes when making product decisions can be harmful. Consider that your largest customers’ vote counts exactly the same as a person running a free trial. I decided to introduce an algorithm that calculates an impact score. The score is based on much more meaningful metrics (e.g. customer satisfaction, customer weighting, implementation effort).
The Sleekplan for WordPress plugin is based on Sleekplan.com, a software as a service tool to collect and manage customer feeback. Here you can find our terms of use and privacy policies.
