內容簡介
SellChat 是一款為 WooCommerce 商店增添友善 AI 聊天功能的外掛，透過簡短的問答對話幫助猶豫不決的訪客找到合適的產品，並能追蹤這些對話所帶來的收益。
【主要功能】
• 友善的浮動聊天小工具，提供產品推薦
• 自動同步 WooCommerce 產品目錄
• 內建收益歸因功能，追蹤訂單來源
• 支援多語言，自動回覆訪客語言
• 簡單設置，只需粘貼一個 API 金鑰
外掛標籤
開發者團隊
原文外掛簡介
Turn hesitation into orders. SellChat adds a friendly AI chat to your WooCommerce store that helps unsure visitors find the right product through a short question-and-answer conversation — then shows you exactly which revenue came from those chats.
Free to try — no credit card needed. The chat widget automatically follows your visitor’s language, and the AI always replies in their own language.
See a live demo at https://sellchat.nl.
The AI runs on a hosted backend service (your Anthropic key stays server-side, never in the browser) that is hosted in the EU. A free plan includes monthly and daily conversation limits; paid plans raise them.
What your visitors get
A floating chat widget that asks a few clarifying questions and recommends products from your catalog — each with image, price and a short reason.
Answers grounded only in your live catalog: prices, sale/discounts, stock and specs. It never invents products.
A “speak to a human” contact-form hand-off when they’d rather talk to you.
What you get
Built-in revenue attribution — see which orders, and how much revenue, came from the advisor. It’s the number that shows the chat pays for itself.
Automatic catalog sync (on product save + daily), retrieval-based so it scales to large catalogs.
Simple setup: the backend is pre-configured, so you only paste one API key.
Freemium: a daily + monthly conversation cap on the free plan, higher limits on paid plans.
External services
This plugin connects to the SellChat backend service to power the chat
and product matching. The backend is hosted in the EU. The AI provider key is
held server-side; the plugin never contacts the AI provider directly.
What is sent, and when:
When you sync your catalog (manually, on product save, and once daily): your
published WooCommerce product data — title, description, categories, tags,
attributes, price, sale price, stock status, product URL and image URL — is sent
to the backend so it can be indexed for matching.
When a visitor sends a chat message: the visitor’s messages, an anonymous
session id, and the current page URL / product id are sent to the backend. The
visitor’s IP address is not used for profiling and is not stored by SellChat. The
backend forwards the conversation to Anthropic (Claude) to generate a reply and
product suggestions.
On the settings screen: your site URL and plan/usage are read from the backend.
When a visitor who used the chat places an order: the order id, the attributed
amount, currency and any recommended product ids are sent to the backend so the
admin screen and dashboard can show revenue driven by the advisor. To attribute
orders the widget stores two first-party cookies (30 days): sellchat_reco (recommended
product ids) and sellchat_chat (chat-engagement marker). Attribution can be disabled
with the aipa_attribution_enabled filter, and the model switched between whole-order
(“assisted”, default) and recommended-items-only (“direct”) with aipa_attribution_mode.
No data is sent until you enter an API key and enable the widget.
Terms of Service: https://sellchat.nl/terms
Privacy Policy: https://sellchat.nl/privacy
AI sub-processor (Anthropic) terms: https://www.anthropic.com/legal/consumer-terms
Payments sub-processor (Mollie): https://www.mollie.com/privacy
